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Patient Services Specialist 2
2 months ago
Job Summary
The University of Washington is seeking a highly skilled Patient Services Specialist 2 to join our team at Harborview Medical Center. As a key member of our Emergency Department Registration team, you will play a critical role in ensuring the smooth registration process for patients.
Key Responsibilities
- Pre-register and check in patients upon arrival in the electronic system.
- Verify insurance coverage, verify third-party payers, and obtain specific financial information.
- Coordinate patient care with other departments and outside hospitals, and refer patients to Financial Counseling as needed.
- Obtain necessary signatures for consent for treatment, financial agreement, and privacy information according to HIPAA regulations.
- Use the Epic system to check for future/past appointments and PCP information.
- Check patients' identification and scan insurance information into the electronic system.
- Register patients in the back emergency room while working with Medics, Air Lift Northwest, American Medical Response, and nursing staff in a fast-paced environment.
- Register patients in the front emergency room, collect and/or update demographic and financial information, and enter information into electronic systems.
Requirements
- High School graduation or equivalent and one year of healthcare, administrative, or customer service experience, or equivalent education/experience.
About the University of Washington
The University of Washington is a world-renowned institution dedicated to advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists, and other health professionals. Our mission is to improve the health of the public, and we are committed to creating a respectful, welcoming environment where every patient, family, student, and colleague is valued and honored.
