Patient Services Coordinator

2 days ago


Seattle, Washington, United States Swedish Health Services Full time
About the Role

We are seeking a highly skilled and compassionate Patient Services Specialist to join our team at the Swedish Breast Imaging Center. As a key member of our front office team, you will be responsible for providing exceptional customer service to our patients, ensuring a seamless and efficient experience from initial contact to appointment completion.

Key Responsibilities
  • Manage patient registration and scheduling, ensuring accurate and timely information is captured and communicated to the technical team.
  • Provide proactive problem-solving and communication skills to resolve patient inquiries and concerns.
  • Collaborate with the healthcare team to ensure a smooth and efficient patient flow.
  • Maintain accurate and up-to-date patient records, adhering to confidentiality and data protection policies.
Requirements
  • 6 months of experience in a medical office setting, with a focus on front office duties and patient registration.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare professionals.
  • Basic knowledge of medical terminology and record-keeping practices.
Preferred Qualifications
  • Prior experience in a hospital or clinical setting, with a focus on scheduling and patient registration.
  • 1 year of experience in a medical office setting, with a focus on front office duties and patient registration.
  • Proficiency in computerized scheduling or relational databases.
About Swedish Health Services

Swedish Health Services is a not-for-profit health care system in the greater Puget Sound area, dedicated to providing high-quality, patient-centered care to our communities. We are committed to fostering a culture of diversity, equity, and inclusion, and to providing opportunities for growth and development for our employees.



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