Patient Services Specialist 2
3 days ago
Patient Services Specialist 2 Opportunity
Harborview Medical Center - Emergency Department Registration has an exciting opportunity to hire a Patient Services Specialist 2.
Work Schedule
- Temporary/per diem position, variable shifts, may include weekends
- 2-3 days per week, 6-10 hours per day
Position Highlights
- The HMC ED Registration Patient Services Specialist serves as the primary resource for directing patient flow into Harborview Medical Center through the Emergency Department
- The Patient Service Specialist will perform patient registrations, completion of patient pre-registration, First Net, front emergency room registration, back emergency room registration, and bedside registration
- Be a part of a team dedicated to supporting UW Medicine where Patients Are First
Primary Job Responsibilities
- Pre-register and check in patients upon arrival in the electronic system
- Verify insurance coverage, verify third-party payers. Obtain specific financial information such as copies of insurance cards and verify Medicaid and insurance coverage using online systems
- Coordinate patient care with other departments and outside hospitals and refer patients to Financial Counseling as needed
- Obtain the necessary signatures for consent for treatment, financial agreement, and privacy information according to HIPAA regulations
- Use the Epic systems, check for future/past appointments and PCP information
- Check patients' identification and scan insurance information into the electronic system
- Register patient in the back emergency room while working with Medics, Air Lift Northwest, American Medical Response, and nursing staff in a fast-paced environment
- Register patients in the front emergency room, collect and/or update demographic and financial information, and enter information into electronic systems
Required Position Qualifications
- High School graduation or equivalent AND one year of healthcare, administrative, or customer service experience OR equivalent education/experience
About UW Medicine - Where Your Impact Goes Further
UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
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