**Engagement Specialist

5 days ago

Escondido, California, United States Equus Full time
Job Summary

We are seeking a highly skilled Engagement Specialist to join our team at Equus Workforce Solutions. As a critical member of our CalWORKs Program, you will play a key role in providing in-depth data analysis and meaningful reports to support program management.

Key Responsibilities
  • Review and Schedule New Referrals: Review and schedule new referrals, and update tracking tools daily to ensure timely and accurate processing.
  • Data Analysis and Reporting: Assist with generation of reports, including data gathering via computer systems, printed reports, or other available information to provide valuable insights to program stakeholders.
  • Supportive Services Processing: Responsible for processing supportive services, including reviewing supportive services journal entries and entering journal entries in project-specific systems in accordance with State requirements.
  • Communication and Engagement: Communicate with participants daily to engage them in attending appointments and provide program overview and information about orientation processes.
  • Collaboration and Teamwork: Collaborate with project units, business partners, and County to verify eligibility, policies, and processes to ensure seamless program delivery.
  • Administrative Tasks: Perform general office clerk duties, including maintaining and reconciling scheduling bank caseloads and tracking tools.
  • Documentation and Reporting: Document and update information in project-specific systems for tasks, supportive services in accordance with State requirements, and review monthly performance reports to take actions as needed.
  • Contractual and Operational Reports: Complete monthly contractual and internal operational reports to ensure compliance and program effectiveness.
  • Case Notes and Records: Maintain complete, accurate, and timely case notes and related records in manual and electronic systems.
  • Alerts and Notifications: Alert Employment Case Managers of scheduled determination appointments to ensure timely follow-up.
  • Data Management: Utilize county and company computer data processing systems to efficiently track participants' status and identify trends or patterns in complex data.
  • Supervision and Meetings: Attend, schedule, and participate in supervision meetings to discuss data and participants' status.
  • Data Quality and Integrity: Identify and interpret trends or patterns in complex data, filter and 'clean' data to identify and correct errors in data capture and design, and communicate with internal departments of any data discrepancies.
Qualifications
  • Education: High School Diploma or GED equivalent.
  • Skills and Abilities: Excellent customer service skills, including a positive attitude; ability to work with people from various backgrounds and with various needs; able to multi-task, work independently, with excellent organizational and time-management skills and have strong attention to detail; experienced with Microsoft 365 (Word, PowerPoint, Excel, etc.); demonstrated excellent leadership skills; capable of working responsibly with highly confidential information; and must meet all program requirements for pre-employment as required by Company and/or State regulations.
  • License/Certification: Valid driver's license from state of residence with a satisfactory driving record as defined by Company vehicle policy and/or liability insurance carrier (as applicable per program requirements).
Knowledge, Skills, and Abilities
  • Teamwork and Leadership: Must be able to work independently as well as part of a team; demonstrated excellent leadership skills.
  • Confidentiality and Integrity: Capable of working responsibly with highly confidential information.
  • Program Requirements: Must meet all program requirements for pre-employment as required by Company and/or State regulations.
Travel Requirements
  • Minimal Travel: Minimal travel required.
Work Environment and Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.

  • Physical Demands: The ability to stand and/or walk continuously; the ability to bend, stoop, crouch, squat, push, pull, and reach above head frequently; the ability to use both hands for continuous grasping and for occasional fine manipulation and fingering (for example: use of a computer and/or imaging equipment); and the physical ability to frequently lift up to 25 pounds.

We are an equal opportunity employer and welcome applications from diverse candidates. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

  • Customer Engagement Specialist

    1 week ago

    Escondido, California, United States Cycles Consulting, inc. Full time

    Exciting Opportunity for a Customer Engagement Specialist at Cycles Consulting, Inc.Are you enthusiastic about assisting customers and keen to develop your professional abilities?We are on the lookout for a committed Customer Engagement Specialist to become part of our dynamic team of experts.Cycles Consulting, Inc. partners with clients across the nation to...

  • Customer Engagement Specialist

    2 weeks ago

    Escondido, California, United States PurAgain Water Full time

    Inside Sales Representative / Appointment SetterJoin our dynamic team at PurAgain Water as an Inside Sales Representative / Appointment Setter. We are seeking motivated individuals to take on the responsibility of reaching out to prospective clients, showcasing our innovative water filtration solutions, and coordinating meetings with our dedicated sales...

  • Member Engagement Coordinator

    7 days ago

    Escondido, California, United States Neighborhood Full time

    About NeighborhoodNeighborhood is a private, non-profit 501(C)(3) community health organization dedicated to improving the health and happiness of the communities we serve. We strive to provide quality care to all, regardless of situation or circumstance.Our MissionOur mission is to improve the health and happiness of the communities we serve by providing...

  • Sales and Customer Engagement Specialist

    7 days ago

    Escondido, California, United States Samra Organization Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Support Representative. As a key member of our organization, you will play a vital role in delivering exceptional customer service and driving sales growth.Key ResponsibilitiesCustomer Engagement: Develop and maintain strong...

  • Customer Support and Sales Specialist

    2 weeks ago

    Escondido, California, United States Cycles Consulting, inc. Full time

    Exciting Opportunity for a Customer Support and Sales Specialist at Cycles Consulting, Inc.Are you enthusiastic about engaging with customers and keen to develop your professional skills?We are on the lookout for a committed Customer Support and Sales Specialist to become part of our dynamic team of experts.Cycles Consulting, Inc. partners with businesses...

  • Customer Support and Sales Specialist

    2 weeks ago

    Escondido, California, United States Cycles Consulting, inc. Full time

    Customer Support and Sales Specialist at Cycles Consulting, Inc.Are you enthusiastic about assisting customers and enhancing your professional skills? We are looking for a committed Customer Support and Sales Specialist to become part of our dynamic team.Cycles Consulting, Inc. partners with clients across the nation to effectively connect with their target...

  • Pest Management Specialist

    2 days ago

    Escondido, California, United States Terminix International Company, L.P. Full time

    Join Our Team as a Pest Management SpecialistAre you ready for a dynamic career? As a Pest Management Specialist with Terminix International Company, L.P., you will enjoy the freedom of working independently while making a significant impact in your community.Your Role:Engage with clients to provide effective pest control solutions.Utilize your skills to...

  • Bilingual Educational Support Specialist

    2 weeks ago

    Escondido, California, United States Escondido Union High School District Full time

    Bilingual Educational Support SpecialistJoin the dedicated team at Escondido Union High School District as a Bilingual Educational Support Specialist. This role is crucial in fostering an inclusive learning environment for diverse student populations.Key Responsibilities:Assist educators in delivering instructional materials tailored to bilingual...

  • Paving Sealant Specialist

    2 weeks ago

    Escondido, California, United States Black Diamond Paving & Concrete Full time

    Job OverviewBlack Diamond Paving & Concrete stands as a premier provider of exceptional paving and concrete solutions. Our commitment to quality and customer satisfaction is unwavering, supported by our talented workforce and a drive for innovation within the sector. We invite you to become a vital member of our enthusiastic team where your efforts will have...

  • Animal Care Specialist

    2 weeks ago

    Escondido, California, United States PUPPIES-DOT-COM INC dba Hot Diggity Dog Resort Full time

    Job Title: Animal Care Specialist at PUPPIES-DOT-COM INC d/b/a Hot Diggity Dog ResortPUPPIES-DOT-COM INC d/b/a Hot Diggity Dog Resort is on the lookout for a dedicated Animal Care Specialist to become a vital part of our team. If you possess a genuine affection for animals and seek a rewarding career, this role could be the ideal fit for you.Core...

  • Client Support Specialist

    6 days ago

    Escondido, California, United States Family Dollar Full time

    Family Dollar - Join our team as a Client Support Specialist. In this role, you will:Deliver Outstanding Customer Care: Ensure that every customer receives top-notch service.Engage with Customers: Welcome patrons and assist them in choosing products that meet their needs.Process Transactions: Handle cash register operations efficiently and accurately.Provide...

  • Community Outreach Support Specialist

    2 weeks ago

    Escondido, California, United States Interfaith Community Services Full time

    Job OverviewSHIFT: Monday- Friday 11:30am-8pmCompensation: Un-certified $20-$22 and Certified $23-$25POSITION SUMMARYThe Community Outreach Support Specialist (COSS) is a field-oriented role dedicated to delivering culturally sensitive outreach and engagement services aimed at fostering connections with individuals facing homelessness. Utilizing a...

  • Certified Respiratory Care Specialist

    1 week ago

    Escondido, California, United States National Support Services Full time

    Job OverviewWe are in search of a dedicated and skilled certified respiratory care specialist to enhance our medical staff. In this role, you will be instrumental in delivering patient care by monitoring progress and administering prescribed respiratory treatments. Previous experience in a clinical environment is advantageous. A compassionate,...

  • Facilities Maintenance Specialist III

    2 weeks ago

    Escondido, California, United States Escondido Union School District Full time

    Facilities Maintenance Specialist III at Escondido Union School DistrictContact: Human Resources DepartmentNumber of Openings: 1Compensation: Salary based on experience ($27.50 per hour)This role involves maintaining cleanliness and order within the educational facilities. As a member of the Business Services department, new employees will engage in various...

  • Sales Floor Specialist

    2 weeks ago

    Escondido, California, United States H&M Group Full time

    Company Overview: H&M is a leading fashion retailer recognized for delivering contemporary styles, exclusive designer partnerships, and essential wardrobe pieces in an environmentally responsible manner. Position Overview:As a Sales Floor Specialist at H&M, you are essential in providing outstanding customer service and ensuring that customers remain...

  • Solar Energy Sales Specialist

    2 weeks ago

    Escondido, California, United States Incentive Solar Full time

    Job Overview:We are in search of experienced Solar Sales Specialists who are interested in earning higher commissions on an established client base, or those who are enthusiastic about learning how to generate new solar leads and secure a lucrative commission-based position in the solar industry.Compensation Structure:This role operates on a commission-only...

  • Pedagogical Specialist

    4 days ago

    Escondido, California, United States Phoenix Innovations Full time

    Job SummaryPhoenix Innovations is seeking a highly motivated and experienced Pedagogical Specialist to join our team. As a Pedagogical Specialist, you will play a key role in shaping the educational experience of our young learners in a nature-based setting.About the RoleWe are looking for a dedicated and passionate individual who can lead our outdoor group...

  • CT Imaging Specialist on the Move

    2 weeks ago

    Escondido, California, United States Trustaff Allied Full time

    Trustaff Allied is in search of a dedicated CT Imaging Specialist for a travel position. Position Overview & RequirementsSpecialty: CT ImagingDiscipline: Allied Health ProfessionalDuration: 13 weeks40 hours per weekShift: 10 hours, nightsEmployment Type: TravelAs a CT Imaging Specialist, your role will involve capturing critical diagnostic images while...

  • Training and Development Specialist

    1 week ago

    Escondido, California, United States Interfaith Community Services Full time

    Job Summary**About Us**Interfaith Community Services is a leading social services agency in North San Diego County, dedicated to breaking the cycle of poverty and homelessness by empowering individuals and families to achieve self-sufficiency.**Job Description**We are seeking a highly skilled and experienced Training and Development Specialist to join our...

  • Construction Bid Coordination Specialist

    2 weeks ago

    Escondido, California, United States Tri State General Contractors Full time

    Position OverviewSalary: $23 - $28 DOETri State General Contractors is a well-established and reputable General Contracting firm seeking a skilled Bid Coordination Specialist with a solid background in construction to play a vital role within our estimating division. The ideal candidate will demonstrate exceptional organizational abilities, strong...