Operations Manager
7 days ago
Transdev is a leading provider of transportation services, operating in 19 countries and employing over 110,000 team members worldwide. Our mission is to empower the freedom to move every day through safe, reliable, and innovative solutions that serve the common good.
Why Work at Transdev?As a global company, we offer our employees the opportunity to work in a dynamic and diverse environment, with access to a wide range of career development opportunities. Our commitment to safety, customer service, and employee well-being sets us apart from other companies in the industry.
Job SummaryThe Assistant General Manager - Operations Director will play a key role in directing the passenger transit operations, ensuring the day-to-day operations of the contract, facility, and safety of personnel and passengers, customer service, and managing the financials. This is a challenging and rewarding role that requires strong leadership and management skills, as well as a deep understanding of the transportation industry.
Key Responsibilities- Direct the day-to-day operations of the contract, facility, and safety of personnel and passengers
- Develop and implement strategic plans to improve operational efficiency and customer satisfaction
- Manage contract compliance and ensure that all regulatory requirements are met
- Oversee scheduling, performance evaluation, and staffing responsibilities for the management staff of the facility
- Other duties as required
- 5+ years of supervisory or management level experience in the passenger transportation industry
- Labor relations experience preferred
- Knowledge of relevant federal and state employment laws
- Thorough knowledge of laws, ordinances, and regulations underlying the transit operation
- Ability to deal with state and local government
- Ability to manage cost control and financial/budget experience handling multiple locations
- Working knowledge and proficiency with Microsoft Word, Excel, and PowerPoint programs
- Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization
- Ability to organize and perform work efficiently; strong attention to details
- Ability to work effectively with labor; including labor grievances and negotiations
- Must be able to work shifts or flexible work schedules as needed
- Work is accomplished in an office or in a cubicle space equipped with a telephone and computer
- The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen
$65,000 - $80,000 per year
BenefitsTransdev offers a competitive benefits package, including 401(k) with company match, paid time off, and a complete insurance plan after 30 days of employment (health, dental, and vision).
Equal Employment OpportunityTransdev is an equal opportunity employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, or other legally protected status.
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