Property Operations Manager

2 weeks ago


Rochester, New York, United States Insero Talent Solutions Full time


Insero Talent Solutions is collaborating with a prominent real estate firm to identify a Property Operations Manager for a direct hire opportunity. In this role, you will be responsible for overseeing the overall administration and operational management of the property, ensuring the effective execution of rental programs, maintaining the integrity of systems, buildings, and equipment, and nurturing positive relationships with residents.


Key Responsibilities:
• Develop and implement office procedures to ensure efficient operations and organization within the rental office.
• Conduct regular property inspections to evaluate physical conditions, identify maintenance requirements, and suggest enhancements.
• Manage service requests, assigning tasks to the maintenance team as necessary.
• Review and authorize invoices, track accounts receivable, and assist in the budgeting process.
• Ensure comprehensive review and approval of all move-in documentation.
• Monitor community adherence to regulatory standards and fair housing laws.
• Conduct resident interviews, process rental applications, and oversee the waitlist management.
• Collaborate with management on eviction processes, lease infractions, and special arrangements.
• Lead the recruitment process, assign responsibilities, conduct performance evaluations, and communicate policies to operational staff.
• Organize and coordinate resident engagement activities to promote a sense of community.
• Provide community-related content for monthly newsletters to the Property Management Assistant.

Qualifications:
• High School diploma is required; a college degree is preferred.
• A minimum of 2 years of experience in property management and supervisory roles is essential.
• Strong communication skills are necessary.
• Ability to frequently stand and lift up to 20 lbs.

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