Sales Support Representative
4 weeks ago
Sales Support Representative Job Summary
The Sales Support Representative is a critical role within Sterling Engineering, responsible for providing exceptional customer service and support to our clients. This position requires a strong understanding of sales operations and a passion for driving business growth.
Key Responsibilities:
- Lead coordination efforts on applicable aftermarket quotes while ensuring close collaboration and communication with all applicable stakeholders.
- Drive daily tactical customer proposals in addition to support strategic offerings, as well as identified sales win back opportunities.
- Generate high-quality, on-time, value-priced proposals to facilitate order fulfillment.
- Manage and monitor the proposal throughout the entire bid cycle, including updating and maintaining designated workload management tools, while monitoring hit-rate optimization.
- Identify and develop key actions in partnership with sales leadership teams required to achieve forecast accuracy, addressing gaps in performance, preparation of QBR data analytics.
- Maintain current, accurate, and organized records of sales training, organization charts, as well as other critical pieces of information needed to manage the sales engagement.
- In collaboration with Sales leadership teams, ensure continuous improvement projects are executed and delivered to meet objectives.
Requirements:
- Experience with customer relationship management in manufacturing.
- Experience in pricing, contract review, and working with an ERP system.
- Experience in Sales Force.
- Excellent organizational skills, able to establish priorities and work to specific deadlines with little supervision.
About Sterling Engineering
Sterling Engineering is a leading provider of engineering staffing solutions. We pride ourselves on our ability to match top talent with the best companies in the industry. Our team of experienced recruiters is dedicated to providing exceptional service and support to our clients and candidates.
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