Box Office Team Member

1 week ago


New York, New York, United States Rooftop Cinema Club Full time
Job Summary

We are seeking a highly motivated and enthusiastic Box Office Team Member to join our team at Rooftop Cinema Club. As a key member of our operations team, you will play a vital role in ensuring a seamless and enjoyable experience for our guests.

Key Responsibilities
  • Pre-Event Preparation
    • Assist in setting up the box office and concession stands
    • Prepare popcorn and other concession items
    • Ensure all necessary equipment is operational
  • Guest Services
    • Welcome guests and provide them with information about the event
    • Check e-tickets and assist guests to their seats
    • Provide excellent customer service and support throughout the event
  • Concession Stand Operations
    • Operate the concession stand and manage cash and credit transactions
    • Prepare and serve food and beverages to guests
  • Post-Event Procedures
    • Clean and secure the box office and concession stands
    • Count and reconcile cash and credit transactions
Requirements
  • Education and Experience
    • High school diploma or equivalent required
    • Previous experience in a customer-facing role or in a related industry preferred
  • Skills and Abilities
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and multitask
    • Basic math skills and accuracy with cash handling
  • Work Schedule
    • Shifts will be within standard hours: 1pm-1am
    • 20-35 hours per week
  • Compensation
    • $18.50 per hour


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