Laboratory Operations Supervisor

4 weeks ago

Minneapolis, Minnesota, United States Allina Health Full time

Job Summary:

Allina Health is a not-for-profit health system that cares for individuals, families, and communities throughout Minnesota and western Wisconsin. We are committed to providing whole person care, investing in your well-being, and enriching your career.

Key Position Details:

  • The typical scheduled hours of the supervisor position are 5:30am-2pm, with some variances depending on meetings, classes, etc.

Job Description:

As a Laboratory Operations Supervisor, you will provide day-to-day operational oversight of a specific laboratory department. You will be responsible for keeping the department on track to meet budgetary targets, customer service level agreements, and regulatory requirements. You will schedule, assign, and supervise the work of lab staff, train students and new employees, coordinate preceptor activity, participate in system competency development, and may provide direct observation of staff for the annual competency program.

Principle Responsibilities:

  • Operational Performance:
    • Monitor and implement processes and technical improvements to meet or enhance quality and service targets.
    • Maintain and resolve customer complaints or concerns.
    • Serve on interdisciplinary committees to plan and implement system initiatives.
    • Adjust daily staffing schedules to meet financial and business targets.
    • May work bench duties as needed.
    • Ensure employees receive appropriate regulatory and compliance training.
    • Coordinate ongoing employee training and ensure competency assessments are completed.
    • Develop and maintain laboratory policies and procedures in collaboration with key stakeholders as needed.
  • Personnel Management:
    • Develop and maintain staffing plans for the department.
    • Assist with hiring, developing, and managing staff performance.
    • Direct the daily work of staff.
    • Deliver staff performance reviews.
    • Partner with the department manager to create employee engagement strategies to recruit, retain, and engage staff.
  • Financial Management:
    • Participate in annual budget development.
    • Assist in monitoring financial, volume, and productivity data to meet financial targets.
    • Help create and implement cost reduction strategies when identified.
  • Maintains Safety, Education, and Competency Requirements:
    • Participate in the training of employees and students.
    • Perform proficiency testing as assigned.
    • Assist in Direct Observations of staff for annual competency program.
  • CLIA Defined Responsibilities:
    • Competency assessment responsibilities in accordance with 42 CFR.
    • General supervision responsibilities in accordance with 42 CFR.
  • Other Duties as Assigned:

Required Qualifications:

  • Bachelor's degree from an accredited college/university in Medical Technology/Clinical Lab Science or
  • Bachelor's degree from an accredited college/university in Chemical, Physical, or Biological Science
  • 2 to 5 years of experience performing non-waived testing and tests of moderate to high complexity in applicable specialty area
  • CLIA Defined Qualifications: Technical Consultant Qualifications Standard: General supervisor qualifications

Preferred Qualifications:

  • 2 to 5 years of progressive lab leadership

Licenses/Certifications:

  • Medical Lab Scientist (MLS) certification by a recognized agency such as ASCP, AMT, or NCA in specialty area incumbent will be working in or related specialty certification such as Histotechnologist (HTL), or Cytotechnologist (CT) upon hire required

Physical Demands:

  • Light Work:
  • Lifting weight Up to 20 lbs. occasionally, Up to 10 lbs. frequently

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