Operations Supervisor
1 month ago
Walters Recycling and Refuse, Inc. is seeking an experienced Operations Supervisor to coordinate the activities of drivers and ensure prompt and effective service to our employees, drivers, and customers.
Key Responsibilities:
- Coordinate driver activities to maximize productivity and resolve problems
- Handle incoming service orders, direct drivers, and resolve service issues
- Interact with internal and external customers, including customer service, sales, and operational staff
- Manage daily documentation from drivers, including processing and verifying DVIR, dump tickets, and route sheets
- Use HRIS to manage time and attendance
- Update, prepare, and upload/print/distribute the daily route schedule
Requirements:
- HS Diploma/GED, undergraduate degree preferred
- 5+ years of relevant experience in customer service or operations, waste industry experience preferred
- Computer proficient - MS Office, Routeware, and other software
- Previous CDL Driving experience preferred
- Dispatching Experience preferred
Benefits:
- Competitive wages - Based on Experience
- Health, Dental and Vision Insurance
- EAP-Employee Assistance Program
- HSA Employer Contributions
- Company Paid: Life Insurance and Short-Term Disability
- Company Paid Parental Leave
- Voluntary Benefits; Additional Life Insurance, Long Term Disability, Critical Illness, and Accidental Legal shield/ID Shield
- 401K with Employer Match
- 10 days Paid Time Off (PTO) and 6 days of ESST
- 6 Paid Holidays
- Free Trash pickup within the Service area
Equal Opportunity Employer:
Walters Recycling and Refuse, Inc. is an equal opportunity employer. We make all employment decisions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law.
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