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Customer Sales Representative

2 months ago


Birmingham, Alabama, United States Goodyear Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Sales Advisor. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth in our auto service centers.

Key Responsibilities
  • Guest Interactions: Build meaningful relationships with customers, understand their needs, and provide personalized solutions to meet their tire and auto service requirements.
  • Sales and Service: Help drive sales growth by promoting our products and services, and ensuring customers receive exceptional service from initial contact to completion.
  • Product Knowledge: Develop in-depth knowledge of our products and services, including warranties, advertising, and promotions, to effectively communicate with customers.
  • Teamwork: Collaborate with colleagues to achieve sales and service goals, and contribute to a positive and productive work environment.
  • Continuous Learning: Participate in ongoing training and development opportunities to enhance your skills and knowledge, and stay up-to-date on industry trends and best practices.
Requirements
  • Guest Service Experience: Prior experience in a customer-facing role, preferably in the automotive industry.
  • Driver's License: Valid driver's license and ability to operate a vehicle.
  • Age: Must be at least 18 years of age.
  • Relocation: No relocation is being offered for this position.
  • Work Authorization: Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.
About Goodyear

Goodyear is one of the world's largest tire companies, employing approximately 62,000 people and manufacturing products in 46 facilities across 21 countries. Our commitment to innovation and customer satisfaction drives our success, and we are dedicated to providing a positive and inclusive work environment for all employees.