Fitness Operations Director

4 days ago


Hayward, California, United States Elite Pro Fitness Full time
Job Summary

The Fitness Operations Director is a senior leadership role overseeing all aspects of boutique gym operations, requiring passion for fitness and business acumen in the industry.

This dynamic leader will drive operational efficiency, deliver exceptional customer service, and achieve revenue targets while leading a team of fitness professionals.

Main Responsibilities
  • Gym Operations Management:
    • Manage day-to-day operations to ensure a seamless experience for members.
    • Maintain facility cleanliness, safety, and functionality.
    • Oversee inventory, supplies, and equipment maintenance.
    • Develop and implement standard operating procedures.
  • Sales and Membership Growth:
    • Develop strategies to drive membership growth and retention.
    • Monitor sales metrics and adjust strategies to achieve revenue targets.
    • Collaborate with the marketing team on promotional campaigns and community outreach initiatives.
  • Customer Service Excellence:
    • Provide exceptional customer service to all members and guests.
    • Address and resolve member concerns and inquiries promptly.
    • Foster a welcoming environment that promotes member satisfaction and loyalty.

We offer a competitive salary range of $65,000 - $75,000 Plus Bonuses, and opportunities for professional growth in a fast-paced environment. Being bilingual is a plus.



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