Fitness Operations Manager
1 day ago
At Elite Pro Fitness, we are seeking a highly motivated and experienced Fitness Operations Manager to oversee and manage all aspects of our boutique gym's operations. As the ideal candidate, you will have a passion for fitness, exceptional leadership skills, and a solid understanding of business management in the fitness industry.
The successful applicant will be responsible for ensuring the gym operates efficiently, delivering exceptional customer service, and achieving revenue and membership targets. Additionally, they will lead a team of fitness professionals, creating a positive and motivating environment for both staff and members.
Key Responsibilities:
- Gym Operations Management:
- Oversee day-to-day operations, ensuring the gym operates smoothly and efficiently.
- Maintain cleanliness, safety, and functionality of the facility and equipment.
- Manage inventory, supplies, and equipment maintenance.
- Develop and implement standard operating procedures to enhance operational efficiency.
- Team Leadership and Development:
- Recruit, train, and supervise a team of fitness professionals, ensuring they provide exceptional service to members.
- Conduct regular staff meetings, provide performance feedback, and facilitate professional development opportunities.
- Foster a positive and motivating work environment that encourages teamwork and collaboration.
- Sales and Membership Management:
- Develop and implement strategies to drive membership growth and retention.
- Monitor sales metrics, analyze trends, and adjust strategies to achieve revenue targets.
- Collaborate with the marketing team to create promotional campaigns and community outreach initiatives.
- Conduct tours and consultations with prospective members, ensuring a high conversion rate.
- Customer Service Excellence:
- Ensure exceptional customer service is provided to all members and guests.
- Address and resolve member concerns and inquiries promptly and professionally.
- Foster a welcoming and inclusive environment that promotes member satisfaction and loyalty.
- Fitness Programming and Personal Training:
- Oversee the development and implementation of group fitness programs and classes.
- Ability to coach group training classes.
- Collaborate with fitness professionals to ensure a diverse and engaging class schedule.
- Support personal training initiatives, including client acquisition and trainer development.
- Financial Management:
- Develop and manage the gym's budget, ensuring financial targets are met.
- Monitor and analyze financial performance, and implement strategies for cost control and revenue optimization.
- Prepare regular financial reports for management.
Requirements:
- Bachelor's degree in Business Administration, Sports Management, or a related field (preferred).
- Previous experience in a managerial role within the fitness industry.
- Strong knowledge of fitness equipment, programs, and industry trends.
- Excellent leadership, communication, and interpersonal skills.
- Proven ability to drive sales and achieve targets.
- Customer-focused approach with a passion for delivering exceptional service.
- Strong organizational and problem-solving abilities.
- Proficient in using fitness management software and Microsoft Office applications.
We offer a competitive salary range of $65,000 - $75,000 Plus Bonuses, as well as a dynamic and fast-paced work environment that is super fun to be in. Being bilingual is a big plus. If you're a dynamic, fitness-oriented leader ready to make a significant impact in the industry, we encourage you to apply.
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