Fitness Operations Director
2 days ago
We are seeking an experienced and dynamic leader to join our team as a Director of Fitness Operations. This is a unique opportunity for a passionate fitness professional to make a significant impact on the growth and success of our boutique gym.
About Us
Elite Pro Fitness is a veteran-owned business that prides itself on creating a fast-paced and fun environment for its staff and members. We are dedicated to helping our clients achieve their health and fitness goals through group training and personal training services.
Job Summary
The Director of Fitness Operations will be responsible for overseeing all aspects of gym operations, including sales, membership management, customer service, and team leadership. This role requires a strong passion for fitness, exceptional leadership skills, and a solid understanding of business management in the fitness industry.
Key Responsibilities
- Gym Operations Management:
- Develop and implement strategies to drive membership growth and retention.
- Monitor sales metrics, analyze trends, and adjust strategies to achieve revenue targets.
- Collaborate with the marketing team to create promotional campaigns and community outreach initiatives.
- Maintain cleanliness, safety, and functionality of the facility and equipment.
- Team Leadership and Development:
- Recruit, train, and supervise a team of fitness professionals, ensuring they provide exceptional service to members.
- Foster a positive and motivating work environment that encourages teamwork and collaboration.
- Conduct regular staff meetings, provide performance feedback, and facilitate professional development opportunities.
- Sales and Membership Management:
- Develop and manage sales strategies to meet revenue targets.
- Monitor and analyze sales data to identify areas for improvement.
- Collaborate with the sales team to develop and execute sales plans.
- Customer Service Excellence:
- Ensure exceptional customer service is provided to all members and guests.
- Address and resolve member concerns and inquiries promptly and professionally.
- Foster a welcoming and inclusive environment that promotes member satisfaction and loyalty.
Requirements
- Bachelor's degree in Business Administration, Sports Management, or a related field (preferred).
- Previous experience in a managerial role within the fitness industry.
- Strong knowledge of fitness equipment, programs, and industry trends.
- Excellent leadership, communication, and interpersonal skills.
- Proven ability to drive sales and achieve targets.
- Customer-focused approach with a passion for delivering exceptional service.
- Strong organizational and problem-solving abilities.
- Proficient in using fitness management software and Microsoft Office applications.
What We Offer
We offer a competitive salary of $65,000 - $75,000 plus bonuses, depending on experience. Being bilingual is a big plus. If you're a dynamic, fitness-oriented leader ready to take your career to the next level, we encourage you to apply.
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