General Director of Fitness Services
3 weeks ago
Elite Pro Fitness is a veteran and family-owned boutique gym that is passionate about helping our clients and members achieve their health and fitness goals. We pride ourselves on providing a fast-paced but super fun environment to work in, where teamwork and collaboration thrive.
We are looking for a highly skilled and experienced General Director of Fitness Services to join our team. The successful applicant will have a strong background in fitness operations management, excellent leadership skills, and a proven track record of driving sales and achieving targets.
Key Responsibilities:
- Fitness Operations Management:
- Oversee day-to-day operations, ensuring the gym operates smoothly and efficiently.
- Maintain cleanliness, safety, and functionality of the facility and equipment.
- Manage inventory, supplies, and equipment maintenance.
- Develop and implement standard operating procedures to enhance operational efficiency.
- Team Leadership and Development:
- Recruit, train, and supervise a team of fitness professionals, ensuring they provide exceptional service to members.
- Conduct regular staff meetings, provide performance feedback, and facilitate professional development opportunities.
- Foster a positive and motivating work environment that encourages teamwork and collaboration.
- Sales and Membership Management:
- Develop and implement strategies to drive membership growth and retention.
- Monitor sales metrics, analyze trends, and adjust strategies to achieve revenue targets.
- Collaborate with the marketing team to create promotional campaigns and community outreach initiatives.
- Conduct tours and consultations with prospective members, ensuring a high conversion rate.
- Customer Service Excellence:
- Ensure exceptional customer service is provided to all members and guests.
- Address and resolve member concerns and inquiries promptly and professionally.
- Foster a welcoming and inclusive environment that promotes member satisfaction and loyalty.
- Fitness Programming and Personal Training:
- Oversee the development and implementation of group fitness programs and classes.
- Ability to coach group training classes.
- Collaborate with fitness professionals to ensure a diverse and engaging class schedule.
- Support personal training initiatives, including client acquisition and trainer development.
- Financial Management:
- Develop and manage the gym's budget, ensuring financial targets are met.
- Monitor and analyze financial performance, and implement strategies for cost control and revenue optimization.
- Prepare regular financial reports for management.
Requirements:
- Bachelor's degree in Business Administration, Sports Management, or a related field (preferred).
- Previous experience in a managerial role within the fitness industry.
- Strong knowledge of fitness equipment, programs, and industry trends.
- Excellent leadership, communication, and interpersonal skills.
- Proven ability to drive sales and achieve targets.
- Customer-focused approach with a passion for delivering exceptional service.
- Strong organizational and problem-solving abilities.
- Proficient in using fitness management software and Microsoft Office applications.
We offer a competitive salary range of $65,000 - $75,000 Plus Bonuses, as well as a dynamic and fast-paced work environment that is super fun to be in. Being bilingual is a big plus. If you're a dynamic, fitness-oriented leader ready to make a significant impact in the industry, we encourage you to apply.
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