Funeral Home Operations Director

2 days ago


Hayward, California, United States NorthStar Memorial Group Full time

**About NorthStar Memorial Group**

We are a dynamic and thriving funeral home that handles over 1,000 interments and funerals each year. Our team of 75 professionals is dedicated to providing exceptional service to our diverse clientele. We are seeking a talented individual to join our team as the Managing Partner of Operations.

Job Summary:

The Managing Partner of Operations will be responsible for leading and managing funeral home and cemetery operations. This includes driving growth and profitability by ensuring the location attains case volume and revenue goals. The successful candidate will have strong leadership and management skills, with experience in sales and operations management.

Responsibilities:

  • Lead and manage a team of employees through the embodiment of the company's core values, mission, and goals
  • Direct and lead funeral home and cemetery operations
  • Drive growth and profitability by ensuring the location attains case volume and revenue goals
  • Event planning such as holiday events, state memorial days, and visits to community places (Churches, Hospitals, Nursing Homes, or Community Centers)

Qualifications:

  • 4+ years of experience in the funeral and cemetery profession with an understanding of both sales and operations management
  • Business acumen and problem-solving/analysis experience
  • Leadership and management experience coaching, developing, and leading a team
  • Ability to obtain Cemetery Manager and Cemetery Broker Licenses in California

Benefits:

  • Base Salary of $150,000 - $200,000 per year


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