Guest Service Expert

3 days ago


Miami, Florida, United States Marriott International, Inc Full time
Job Summary

We are seeking a skilled Guest Service Expert to join our team at The Ritz-Carlton Coconut Grove Miami. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences and ensuring that our guests feel valued and cared for.

Key Responsibilities
  • Provide personalized service to guests, ensuring their needs are met and exceeded.
  • Communicate effectively with the kitchen and other team members to ensure seamless service.
  • Manage the menu, including reading and verifying information.
  • Take a hands-on approach to work, moving, lifting, and carrying objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance.
  • Work in a fast-paced environment, standing, sitting, or walking for extended periods.
Requirements
  • High school diploma or G.E.D. equivalent.
  • Less than 1 year related work experience.
  • No supervisory experience.
  • None
About Us

At Marriott International, we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

We are proud to be a global leader in luxury hospitality, with over 100 award-winning properties worldwide. Our team of Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.


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