Housekeeping Expert

4 days ago


Miami, Florida, United States Marriott International Inc Full time
Job Summary

We are seeking a skilled Guest Environment Expert to join our team at The Ritz-Carlton Coconut Grove Miami. As a key member of our housekeeping team, you will be responsible for maintaining the appearance and cleanliness of our hotel, ensuring a memorable and unique experience for our guests.

Key Responsibilities
  • Maintain the cleanliness and organization of guest rooms, public spaces, and back-of-house areas.
  • Deliver exceptional guest service, responding to requests and resolving issues in a timely and professional manner.
  • Stock and maintain housekeeping carts and supplies, ensuring that all necessary items are available for guest rooms and public spaces.
  • Collaborate with other departments to ensure seamless operations and excellent guest experiences.
  • Adhere to company policies and procedures, maintaining confidentiality and upholding quality standards.
Requirements
  • Ability to work independently and as part of a team, with a focus on delivering exceptional guest service.
  • Strong communication and interpersonal skills, with the ability to interact with guests and colleagues in a professional and courteous manner.
  • Ability to lift, carry, push, and pull objects weighing up to 50 pounds, with frequent standing, walking, and moving throughout the hotel.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
About Us

The Ritz-Carlton Coconut Grove Miami is a luxury hotel located in the heart of Coconut Grove, offering stunning views of Biscayne Bay and easy access to Miami's vibrant cultural and entertainment scene. As a member of our team, you will have the opportunity to work with a diverse group of colleagues and guests, while enjoying a dynamic and fast-paced work environment.

We are committed to providing our guests with an exceptional experience, and we are seeking a skilled and dedicated Guest Environment Expert to join our team. If you are passionate about delivering exceptional service and maintaining the highest standards of cleanliness and comfort, we encourage you to apply for this exciting opportunity.


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