Fleet Operations Supervisor

2 weeks ago

Santa Cruz, California, United States Santa Cruz Metro Full time
Salary Range
$ $62.30

This is an excellent opportunity to become part of Santa Cruz METRO

Salaries are structured on a six-step salary range schedule with annual increases of 5%. Typically, new hires start at the first step of the salary range, with progression to the second step upon successful completion of probation.

Role Overview:
Under supervision, a Fleet Operations Supervisor is responsible for overseeing and executing skilled maintenance tasks related to the repair, modification, and servicing of Santa Cruz METRO vehicles and equipment; manages and assesses Fleet Maintenance personnel; organizes and enhances safety and training initiatives for the department; develops, implements, and oversees departmental record-keeping and information systems; and performs related duties as necessary.

Key Responsibilities:
The responsibilities outlined below represent various tasks that may be undertaken. The absence of specific duty statements does not exclude them if the work is relevant or a logical assignment to this role.
  • Oversees the activities of subordinate staff; schedules, assigns, directs, and monitors tasks; provides training; evaluates employee performance; participates in staff selection; may initiate or provide significant input into disciplinary actions.
  • Trains employees on enhanced work techniques and safety protocols; recommends training opportunities; assesses training needs as per Federal, State, and local regulations; plans, assists, and conducts training as necessary.
  • Plans, organizes, and schedules the maintenance, repair, and modification of Santa Cruz METRO vehicles and associated equipment; reviews, prioritizes, and assigns work orders; estimates necessary supplies, equipment, and hours for projects; ensures staff has the resources required to complete their tasks.
  • Ensures compliance with Federal, State, and local laws and regulations in assigned areas.
  • Assists in formulating departmental policies, procedures, work standards, rules, and budgets; enforces Santa Cruz METRO and departmental regulations, policies, and work standards.
  • Develops and maintains record-keeping systems for vehicle maintenance, repairs, inspections, service calls, fuel usage, and labor costs; prepares periodic reports on maintenance activities and projects; monitors maintenance standards and performance in areas such as oil/fuel analysis, service calls, labor costs, vehicle cleanliness, inspections, and shop safety; reviews repair work estimates.
  • Creates and implements a preventive maintenance program for transit vehicles and equipment; monitors vehicle failure trends and recommends corrective actions as necessary.
  • Solicits and evaluates quotes from external vendors as needed to complete tasks.
  • Monitors budgets; assists in departmental planning by forecasting expenditures and determining staffing requirements.
  • Assists in diagnosing complex mechanical failures and suggests solutions; aids in developing specifications for the procurement of equipment, vehicles, and tools.
  • Represents the department in meetings; may act as a liaison to other departments, the public, and external agencies; reviews, investigates, and addresses complaints regarding fleet mechanical or safety issues.
  • Investigates vehicle incidents, prepares damage reports, and reviews accident documentation; identifies mechanical issues and recommends corrective measures; prepares reports on employee injuries.
  • Ensures adherence to safety practices and procedures, including the proper use of personal protective equipment (PPE).
  • Performs data entry to update and maintain information in digital files; compiles and prepares data for statistical and accounting reports; creates spreadsheets and other tools to track information.
  • Types correspondence and other documents; answers telephones, greets visitors, and provides information to employees and the public.
  • Operates standard office equipment; utilizes computer software in executing job tasks.
  • Drives a Santa Cruz METRO vehicle to perform assignments.
  • Performs related duties as necessary.
Minimum Qualifications:
A combination of experience and education that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education, Training, and Experience:
Five (5) years of progressively responsible experience in heavy-duty equipment and/or alternative fuel mechanic repair work, rebuilding heavy-duty engines, and related components.

AND

Three (3) years of supervisory or lead experience

Two (2) years of coursework from an accredited college in business, transit management, hazardous materials technology, industrial technology, and/or behavioral science is desirable.

LICENSES AND CERTIFICATES:
A valid California Driver's License will be required at the time of appointment and throughout employment.

Must be able to obtain and maintain a current, valid California Class B Driver's License with P Passenger endorsement.

SPECIAL REQUIREMENTS:
  • Driving record will be reviewed as part of the application process.
  • Distinguishing Characteristics:
  • Fleet Operations Supervisor is a supervisory level class. An incumbent in this class supervises, performs, and coordinates fleet maintenance repair, and renovation work for Santa Cruz METRO vehicles to ensure that they are in a safe, clean, and operational condition.
Employment Standards:
Knowledge of:
  • Principles and practices of employee supervision, including performance evaluation and progressive discipline.
  • Policies, procedures, rules, regulations, and labor contracts that affect employees.
  • Techniques, procedures, equipment, tools, and materials used for the maintenance, repair, and service of transit vehicles, including buses.
  • Preventive vehicle maintenance practices and methods.
  • Mechanical, electrical, air, and hydraulic systems of transit buses and vehicles.
  • Applicable Federal and State codes and regulations regarding buses, vehicles, and equipment, including employee safety requirements.
  • Proper handling procedures for hazardous materials, health and safety regulations, safe work practices and proper equipment operating procedures.
  • Safe operation and maintenance of hand and power tools.
  • Methods of maintaining information in digital or hard copy files.
  • Manual and automated record-keeping systems.
  • Methods of researching, gathering, organizing and reporting data.
  • Methods of prioritizing, planning and organizing work.
  • Time management techniques.
  • Customer service techniques.
  • Basic mathematics including percentages and basic statistics.
  • The effective use of modern office equipment, personal computers, and applicable standard business software.
Ability to:
  • Supervise and motivate subordinate staff effectively.
  • Provide safety-related and other training to staff and ensure a safe work environment.
  • Read and interpret mechanical schematics and technical manuals.
  • Diagnose and troubleshoot equipment problems.
  • Learn and instruct others in the safe operation of the Alternative Fueling Facility.
  • Estimate costs and determine materials and equipment needed to make vehicle repairs.
  • Develop, write and implement operational procedures.
  • Use manual and power tools and equipment safely.
  • Make quick decisions in an emergency.
  • Ensure the safe handling of hazardous items and materials.
  • Maintain records and control systems with accuracy and attention to detail.
  • Input data into a database.
  • Adhere to established work schedules and timelines.
  • Work independently using good judgment and discretion.
  • Effectively balance multiple assignments simultaneously.
  • Perform mathematical calculations, including ratios and percentages.
  • Utilize standard office equipment and computer software and learn to use specialized Santa Cruz METRO software if assigned.
  • Communicate clearly and effectively in both oral and written form.
  • Establish and maintain effective working relationships within the department and with other divisions, departments, agencies, suppliers, vendors, and the public.
Physical and Mental Demands:
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this job, the employee is regularly required to sit, walk and stand; reach, twist, turn, kneel, bend, squat and stoop; talk and hear; use hands to grasp, manipulate, handle, feel or operate objects, tools or controls; reach with hands and arms; and perform repetitive movements of hands or wrists. The employee is regularly required to bend and twist at the neck, reach with hands and arms. Occasional overhead reaching and lifting up to 80 pounds aided is required. Specific visual abilities required for this job include close vision, distance vision, the ability to see colors and shades, and the ability to perceive depth.
Mental Demands
While performing the duties of this job, an employee uses written and oral communication skills; reads and interprets data, information and documents; analyzes and solves problems; uses math and mathematical reasoning; performs detailed work; deals with multiple concurrent tasks; and interacts with others encountered in the course of work.
Work Environment:
The employee works in a shop or outdoor environment where the noise level is usually loud. The employee may be exposed to inclement weather, fumes, dust, grease, air contaminants, and hazardous materials and chemicals during the course of work. May work in the field when needed.

Other Conditions of Employment:
  • Must pass a requisite background check.
  • Required to be able to respond to emergency situations seven days per week, 24 hours per day.
  • Required to work a variety of shifts, which may include weekdays or weekends; and day, swing and/or graveyard shifts.
  • This position is considered a safety sensitive position and requires participation in Santa Cruz METRO's drug and alcohol testing program.
  • This position requires the use of personal protective equipment (PPE) based on the tasks assigned; safety shoes are required at all times.
  • May occasionally work extended hours or hours outside of regular schedule
*Adopted:
*BOD Approved:
*Revised:
*Job Family:Maintenance
*Job Series:Maintenance
*Job Series Level:Supervisor
*Confidential:No
Class Code: OA204
FLSA Status: Non-exempt
Bargaining Unit: PSA

If you appreciate dynamic growth and collaborating with motivated, enthusiastic individuals, you will find fulfillment in your career with us

Health and Welfare Benefits for SEIU-Represented Employees

Employees are eligible for benefits on the first day of the month following the date of hire, unless otherwise noted below.

Medical Insurance: For employee and qualified dependents. Choice between multiple HMO and PPO plans. Santa Cruz METRO contributes 95% of the monthly premium costs for any plan, employee responsibility is 5%. Premium participation continues after retirement.

Dental Insurance: Premium paid by Santa Cruz METRO for employee and qualified dependents.

Vision Insurance: Premium paid by Santa Cruz METRO for employee and qualified dependents.

CalPERS Retirement Pension: Vested employees hired directly from another CalPERs agency will receive the "classic" member pension benefit formula of 2.5% @ 55. Employees with no prior CalPERs employment and employees that have not been employed by a CalPERs agency for more than six (6) months will receive the PEPRA pension benefit formula of 2% @ 62.

457(b) Deferred Compensation Plan: Two plan providers available. Similar to 401(k)

Life/AD&D Insurance: $25,000 Life coverage. $50,000 AD&D coverage provided by Santa Cruz METRO. Additional Life/AD&D coverage available.

Long Term Disability Insurance: Available after one year of service. Premium paid by Santa Cruz Metro. Monthly maximum of $3,

Employee Assistance Program: Premium paid by Santa Cruz METRO.

Tickets at Work Program: Use code "SCMPERKS"

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