Store Customer Service Representative
4 days ago
We are seeking a highly skilled and customer-focused Store Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.
Key Responsibilities- Provide outstanding customer service, ensuring high levels of customer satisfaction and loyalty.
- Assist customers in person and over the phone, determining their needs and presenting appropriate products and services.
- Build and maintain strong relationships with wholesale and retail customers, identifying opportunities to increase sales and improve customer satisfaction.
- Process sales transactions accurately and consistently, adhering to company policies and procedures.
- Meet and exceed sales goals, maintaining a high level of productivity and efficiency.
- Maintain a clean and organized store environment, adhering to company standards and expectations.
- Perform other duties as assigned by management, including assisting with inventory management, receiving and stocking merchandise, and maintaining store equipment.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Minimum 1 year of experience in a retail or customer service role, preferably in a sales environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
- Ability to work a flexible schedule, including evenings, weekends, and holidays, as needed.
- Valid driver's license and reliable transportation required for some locations.
As a Store Customer Service Specialist at Sherwin-Williams, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are committed to providing a positive and inclusive work environment, where you can thrive and reach your full potential.
We are an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds and experiences. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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