Administrative Associate

2 days ago


Providence, Rhode Island, United States Internal Revenue Service Full time
Job Summary

We are seeking a highly skilled and detail-oriented Administrative Associate to join our team at the Internal Revenue Service. As an Administrative Associate, you will provide critical support to our managers and staff, ensuring the smooth operation of our business units.

Key Responsibilities
  • Provide administrative support to multiple managers and groups, including remote and on-site teams.
  • Validate and input information into various business unit case management automated systems.
  • Verify completeness and accuracy of case controls to ensure compliance with established procedures and formats.
  • Analyze case information to determine the appropriate procedures to close cases involving multiple work streams.
  • Maintain and update manual and automated tracking systems used in processing cases.
  • Retrieve reports and technical material from business unit automated systems.
Requirements
  • One year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service.
  • Experience providing clerical and admin support to managers and staff.
  • Experience operating a variety of software systems to prepare documents, input data, compile/generate reports, and monitor administrative controls.
  • Experience responding/referring taxpayer/customer complaints and inquiries.
  • Experience with using internal regulations, manuals, and directives pertaining to clerical and administrative policies and practices.
  • Experience applying grammar, spelling, and punctuation to prepare reports and correspondence.
Education

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education.

Additional Information

Subject to a 1-year probationary period (unless already completed). Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.



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