Customer Relationship Coordinator
2 weeks ago
Become a vital part of Prime Tech Enterprises as a Client Engagement Specialist
At Prime Tech Enterprises, we are a forward-thinking organization dedicated to enhancing customer acquisition and outreach efforts for our clients. Our mission is to implement innovative strategies that bridge the gap between brands and prospective customers. In the role of Client Engagement Specialist, you will play a crucial role in cultivating and maintaining robust client relationships, ensuring positive interactions that contribute to successful customer acquisition.
Key Responsibilities:
- Work collaboratively with diverse teams to facilitate smooth execution of outreach campaigns
- Engage with clients to gain insights into their needs and challenges
- Deliver outstanding customer service, addressing inquiries and resolving concerns
- Keep precise records of sales activities, customer information, and campaign performance
- Identify and troubleshoot issues, coordinating with internal teams for effective solutions
- Spot opportunities for upselling and cross-selling
Required Qualifications:
- Demonstrated experience in customer relations or account management
- Exceptional interpersonal, communication, and negotiation skills
- Strong analytical and problem-solving capabilities
- Familiarity with CRM software and related tools
- Ability to manage multiple tasks efficiently and effectively
- Flexibility and resilience in a dynamic work environment
- Commitment to customer satisfaction and client success
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