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Regional Operations Manager

2 months ago

California, United States Compass Group USA Full time

Overview:

We are excited to present a growth opportunity for a District Manager in the San Diego and Orange County region. As a District Manager (DM), you will oversee a diverse team and manage several accounts within your designated area. Your role will involve strategic planning and direction to meet operational and financial objectives, ensuring compliance with all relevant regulations, fostering strong client relationships, and supporting our communities in a constantly evolving environment.

Key Benefits:

  • Competitive salary with a potential bonus of up to 30%
  • Residency in the San Diego/Orange County region
  • Oversight of 10-12 units – Compass Corporate Clients
  • Engagement with client B&I business
  • Work-life balance
  • Experience as a District Manager
  • Background in fine dining
  • Multi-unit management experience
  • Local daytime travel to client locations
  • Flexible schedule with M-F working days, collaborating with a dynamic local team supported by national resources

Primary Responsibilities:

  • Lead, manage, and motivate a cohesive team of Resident District Managers and/or Directors of Dining Services, ensuring exceptional service delivery
  • Drive personal and team development towards fostering positive client relationships and achieving key performance metrics (profitability, safety, engagement, etc.)
  • Participate in the regional leadership team, sharing best practices and promoting diversity while mitigating risks
  • Manage accounts within the territory, evaluating decisions for their risk/reward and short/long-term impacts
  • Support senior leadership in establishing the cultural framework within the district and region; maintain regular communication with team members and partners to ensure transparency, understanding, safety, and accountability
  • Act as a representative and brand ambassador for the territory, attending client and community engagement events

Preferred Qualifications:

  • Strong leadership background with experience in contract/budget management, customer service, personnel development, food services, and negotiations
  • Proven track record of business growth with solid business and financial acumen
  • Ability to think quickly, analytically, strategically, and accurately
  • Exceptional client relationship management, influencing, presentation, listening, and communication skills (both written and verbal)
  • Willingness to travel extensively as required for the role

Benefits Offered:

  • Medical, Dental, and Vision Insurance
  • Life Insurance and Accidental Death Coverage
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off and Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)