Retail Sales Representative

2 weeks ago


Syracuse, New York, United States Rack Room Shoes Full time

Position Overview:
As a vital member of our retail team, you will embody the company's commitment to exceptional customer service with every interaction.

Key Responsibilities:
- Achieve sales and operational objectives as outlined by store management while adhering to company policies and procedures.
- Serve as a role model for fellow team members by ensuring accuracy and thoroughness in all tasks.
- Collaborate with colleagues to create an inviting shopping environment that showcases our products and enhances customer experience.

Sales Transactions:
- Manage cash handling and ensure the precision of all sales transactions.
- Process sales through the POS system in compliance with established guidelines, maintaining strict oversight of all financial exchanges and sales records.

Customer Engagement:
- Deliver an outstanding shopping experience by being knowledgeable and approachable.
- Promote the company's rewards program and other initiatives effectively.
- Stay informed about current promotions and ensure merchandise is displayed attractively.

Store Maintenance:
- Keep the store organized and clean, ensuring all areas are well-maintained.
- Develop expertise in product knowledge and fitting techniques to assist customers effectively.
- Be vigilant regarding loss prevention issues related to both customers and staff.

Inventory Management:
- Participate in physical inventory counts and assist with the receipt and placement of merchandise on the sales floor as needed.

Essential Qualifications:
- Strong interpersonal skills to interact effectively with customers and team members.
- Basic communication, organizational, and mathematical skills.
- Previous experience in retail sales, especially in specialty retail or footwear, is preferred.
- Familiarity with company policies and visual merchandising standards.

Company Overview:
Rack Room Shoes is dedicated to providing quality footwear for the entire family, featuring a diverse selection of well-known brands and exclusive private labels that offer great style and value.



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