Dsp Iv Campus Shift Coordinator

Job Description:
As a Direct Support Professional IV Campus/Shift Coordinator with the Texas Department of Aging & Disability Services, you will play a vital role in ensuring the effective delivery of care, treatment, and support activities at our State Supported Living Center. This position is available for Morning, Evening, and Night shifts on multiple homes.

This position may be eligible to earn additional pay for work performed on evenings, nights, and/or weekends. The successful candidate will perform advanced work organizing, coordinating, and overseeing activities, ensuring facility-wide staff coverage. They will coordinate all shift activities within residential services, continuously monitoring the homes, infirmary, activity centers, and grounds for unusual occurrences and addressing emergencies and incidents immediately.

The ideal candidate will have knowledge of individual care techniques, treatment, therapy, and developmental programs. They will be able to communicate verbally and in writing in a clear and concise manner, using good judgment and making effective decisions when dealing with unusual/critical incidents. The ability to work effectively with others and as a member of a team is essential, as is the ability to train staff in job-related subject areas.

Responsibilities include ensuring adequate facility coverage and staff/individual ratios, moving staff where needed to ensure appropriate coverage, and reassigning staff to non-contact positions in accordance with agency and local policy and procedures. The successful candidate will also be responsible for completing routine, ongoing monitoring of homes, infirmary, activity centers, and grounds, addressing unusual occurrences, emergencies, and incidents immediately, and documenting findings, making reports, and communicating issues to appropriate administrators.

This position requires the ability to provide individual care, administer first aid or cardiopulmonary resuscitation, and conduct Safety Utilization of Restraint (SUR) techniques. The successful candidate will also be required to serve as the contact person for abuse/neglect allegations, serious incidents, and respond immediately to ensure the safety and health of individuals. They will also be responsible for conducting special audits/reviews and monitoring as scheduled or requested by facility administration to ensure ongoing service delivery and the health and safety of individuals served.

This is a challenging and rewarding role that requires a high level of initiative, independent judgment, and the ability to work effectively in a fast-paced environment. If you are a motivated and dedicated individual who is passionate about providing high-quality care and support to individuals with disabilities, we encourage you to apply for this exciting opportunity.

Essential Job Functions:
Attend work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift, and/or overtime in accordance with agency leave policy and performs other duties as assigned. May serve in an on-call status on a rotating schedule as required to meet operational needs of the facility.

Ensures adequate facility coverage and staff/individual ratios. Moves staff where needed to ensure appropriate coverage to meet the needs of the facility. Reassigns staff to non-contact positions in accordance with agency and local policy and procedures. Communicates issues with the appropriate administrator when necessary to facilitate calling in additional staff and/or holding staff over. Assists with personnel issues such as resolving staff conflicts and providing worker compensation materials.

Completes routine, ongoing monitoring of homes, infirmary, activity centers, and grounds, addressing unusual occurrences, emergencies, and incidents immediately upon discovery. Documents findings, makes reports, and communicates issues to appropriate administrator. Observes and reports physical plant issues to ensure that the facility maintains a safe and sanitary living environment for individuals.

Ensures the effective delivery of care, treatment, and support activities are ongoing at the facility by observing and monitoring the activities and work behaviors of direct support staff during campus rounds. Provides on-the-job coaching and in-services as needed to improve work performance. Documents staff performance issues, and issues with individuals/residents for effective communication with and follow-up by other administrative and supervisory staff.

Serves as contact person for abuse/neglect allegations, serious incidents, and responds immediately to ensure the safety and health of individuals. Monitors and documents the use of restraints and may be required to participate in restraints. Serves as the first responding staff on the scene of a critical incident. Coordinates and/or assists with unusual incidents to ensure compliance with appropriate rules and standards.

Conducts special audits/reviews and monitoring as scheduled or requested by facility administration to ensure ongoing service delivery and the health and safety of individuals served. Instructs, trains, and provides in-service to facility staff on approved policies, procedures, and guidelines. If required by facility administration, serves as a home supervisor for a home/unit due to prolonged vacancy, performing administrative and programming duties that include supervising and evaluating direct care staff within the unit.

Attends meetings, serves on committees, and performs other specific tasks when directed by the supervisor. Provides assistance in transporting individuals going on scheduled activities and in emergency situations, as needed. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge Skills Abilities:
Knowledge of individual care techniques and of treatment, therapy, and developmental programs.
Knowledge, or ability to gain knowledge, of the facility policies and procedures.
Knowledge of basic scheduling techniques, considerations, and facility-coverage strategies.
Ability to communicate verbally and in writing in a clear and concise manner.
Skill in using good judgment and making effective decisions when dealing with unusual/critical incidents.
Skill in working effectively with others and as a member of a team.
Skills in effectively communicating the need for overtime work and engendering staff buy-in.
Ability to react quickly and calmly in an emergency.
Ability to train staff in job-related subject areas.
Ability to master basic techniques of individual care and training.
Ability to be flexible in handling work assignments.
Ability to provide individual care, to administer first aid or cardiopulmonary resuscitation, to conduct Safety Utilization of Restraint (SUR).
Strength and flexibility to safely perform Cardiopulmonary Resuscitation (CPR) and Safety Utilization of Restraint (SUR) techniques to restrain and prevent harm to that individual or others until the harmful/violent behavior subsides.
Physical ability to perform direct contact duties and to complete regular rounds over a wide area.

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