Insurance Customer Advocate

2 weeks ago


St Louis, Missouri, United States Acrisure LLC Full time
About Acrisure

Acrisure is a global leader in the financial technology sector, combining human expertise with cutting-edge technology to provide a wide range of financial products and services to millions of businesses and individuals worldwide.

We connect our clients to innovative solutions that help them protect and grow their assets, including insurance, reinsurance, cyber services, mortgage origination, and more.

Acrisure has a strong entrepreneurial culture, with over 17,000 colleagues in 21 countries, and has experienced rapid growth from $38 million to $4.3 billion in revenue in just over a decade.

Job Summary

The Personal Lines Customer Advocate is the primary point of contact for all service needs for both external and internal clients.

This role requires subject matter expertise in client services and coordination, accurate insurance processing, and customer experience delivery.

Key Responsibilities
  1. Serves as the primary processor of client-related documents and services.
  2. Utilizes standard processes to increase effectiveness and improve overall service delivery.
  3. Administers defined processes, analyzes data, and suggests improvements.
  4. Ensures pre-renewal information is sent out within service standards and follows up with clients for timely responses.
  5. Negotiates with carriers on behalf of clients.
  6. Champions client cross-selling initiatives and develops customer accounts.
  7. Manages renewal marketing plans with Producers and Service Teams.
  8. Creates accurate proposal/deliverables for Producers and Service Teams.
  9. Reviews quotes for accuracy against supporting documents.
  10. Quickly and accurately completes the renewal bind process and checklist.
  11. Ensures all aspects of the renewal are completed and documented within the file.
Requirements
  • Current Insurance License in Property & Casualty and/or Health & Life for the state in which the agency office is located.
  • Ability to work toward professional designation.
  • Must be comfortable in an electronic environment with strong computer skills.
  • Strong working knowledge of Word, PowerPoint, and Excel.
  • Excellent people skills and ability to work well in a team environment.
  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.
Benefits & Perks

Acrisure offers a competitive compensation package, industry-leading healthcare, savings and investments, charitable giving programs, hybrid work options, opportunities for growth, parental leave, and generous time away.

Acrisure is committed to making an impact in our communities by giving back, with millions committed to children's health with Helen Devos Children's Hospital and UPMC Children's Hospital of Pittsburgh.



  • St Louis, Missouri, United States Acrisure LLC Full time

    About AcrisureAcrisure is a global leader in the financial services industry, combining human expertise with cutting-edge technology to deliver innovative solutions to businesses and individuals worldwide.We connect clients to a wide range of financial products and services, including insurance, reinsurance, cyber services, mortgage origination, and more....


  • St Louis, Missouri, United States Farmers Insurance Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Insurance Customer Service Representative to join our team at Farmers Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our policyholders, resolving billing issues, amending policies, and making policy suggestions.Key...


  • St Louis, Missouri, United States State Farm Insurance Full time

    Job Title: Office RepresentativeAt State Farm Insurance, we're looking for a highly skilled and customer-focused Office Representative to join our team. As an Office Representative, you'll play a critical role in providing exceptional customer service, processing insurance policy changes and updates, and handling incoming and outgoing phone calls.Key...

  • Insurance Agent

    4 days ago


    St Louis, Missouri, United States Freeway Insurance Services America LLC Full time

    Unlock Your Earning Potential with Freeway Insurance Services America LLCAre you a motivated and goal-oriented individual looking to advance your career in sales? Do you have a passion for helping others and a drive to succeed? We're seeking talented Insurance Agents to join our team at Freeway Insurance Services America LLC!About the Role:As an Insurance...

  • Insurance Agent

    2 weeks ago


    St Louis, Missouri, United States Farmers Insurance Full time

    Insurance Sales Agent Job DescriptionWe are seeking a highly motivated and entrepreneurial insurance agent to join our team at Farmers Insurance. As an insurance sales agent, you will be responsible for identifying and converting sales leads for insurance policies while overseeing a robust portfolio of clients.The successful candidate will have served in a...


  • St Louis, Missouri, United States Farmers Insurance Full time

    About the RoleWe are seeking a highly skilled and motivated Insurance Sales Agent to join our team at Farmers Insurance. As a key member of our sales team, you will be responsible for connecting new, existing, and prospective clients with the insurance program that best meets their individual needs.Key ResponsibilitiesCreate Customized Risk Management...

  • Insurance Broker

    1 month ago


    St Louis, Missouri, United States Farmers Insurance 1475 Full time

    Job OverviewWe are seeking a highly motivated and organized Insurance Sales Representative to join our growing team at Farmers Insurance 1475. As an Insurance Sales Representative, you will be responsible for facilitating insurance sales among new and prospective clients, utilizing strong interpersonal communication skills and a customer-centric approach.Key...


  • St Louis, Missouri, United States KARL STORZ Endoscopy - America Full time

    Job SummaryWe are seeking a highly skilled and experienced AV Project Manager and Customer Advocate to join our team at KARL STORZ Endoscopy - America. As a key member of our customer success team, you will be responsible for managing the overall growth, effectiveness, and profitability of Operation Room installation projects within your designated...


  • St Louis, Missouri, United States Consumer Product Partners Full time

    About the RoleWe are seeking a highly skilled and experienced Sales Support Specialist to join our team at Consumer Product Partners. As a key member of our Sales Operations team, you will play a critical role in ensuring the success of our sales account managers by providing exceptional support and coordination of pre-sale activities.Key...


  • St Louis, Missouri, United States Farmers Insurance 1475 Full time

    Unlock Your Potential as a Commercial Insurance AgentAt Farmers Insurance 1475, we're seeking a talented Commercial Insurance Agent to join our team. As a multifaceted professional, you'll be responsible for maintaining and growing customer portfolios, fostering strong relationships with corporate clients, and providing personalized attention to existing and...


  • St Louis, Missouri, United States Farmers Insurance 1475 Full time

    Job OverviewWe're seeking a skilled Commercial Insurance Agent to join our team at Farmers Insurance 1475. As a multifaceted professional, you'll be responsible for maintaining and growing customer portfolios, fostering strong relationships with corporate clients, and providing personalized attention to existing and prospective clients.Key...


  • St Louis, Missouri, United States Farmers Insurance 1475 Full time

    Job OverviewWe are seeking a highly motivated and organized Insurance Sales Representative to join our growing team at Farmers Insurance 1475. As an Insurance Sales Representative, you will be responsible for facilitating insurance sales among new and prospective clients, utilizing strong interpersonal communication skills and a customer-centric approach.Key...

  • Guest Advocate

    2 weeks ago


    St Louis, Missouri, United States Target Full time

    About the RoleWe are seeking a highly motivated and customer-focused Guest Advocate to join our team at Target. As a Guest Advocate, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience, and driving sales growth.Key ResponsibilitiesProvide exceptional customer service, responding to guest inquiries, and...


  • St Louis, Missouri, United States Farmers Insurance 1475 Full time

    Join Our Team as an Insurance Sales ApprenticeWe're seeking driven professionals to become part of our competitive Farmers Insurance Agency Protégé Program. As an insurance sales apprentice, you'll work closely with a seasoned agent to develop the skills and confidence necessary to achieve self-sufficiency as an insurance agent.Responsibilities:Boost sales...


  • St Louis, Missouri, United States Farmers Insurance 1475 Full time

    Insurance Sales Apprentice OpportunityWe are seeking driven professionals to join our Farmers Insurance Agency Protégé Program as Insurance Sales Apprentices. This unique opportunity allows you to work alongside a seasoned agent, learning the skills and strategies necessary to succeed in the insurance industry.Responsibilities:Generate new business revenue...


  • St Louis, Missouri, United States Gutierrez Insurance Agency Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Sales Professional. As a Sales Professional, you will be responsible for building relationships with clients, understanding their needs, and providing tailored solutions to meet their financial goals.Key ResponsibilitiesUtilize our exclusive warm lead program...


  • St Louis, Missouri, United States Farmers Insurance 1475 Full time

    Job OverviewWe are seeking a highly motivated and skilled Insurance Agent to join our team at Farmers Insurance 1475. As a Personal Lines Insurance Sales Agent, you will be responsible for building and maintaining relationships with clients, providing exceptional customer service, and driving sales growth.Key ResponsibilitiesClient Relationship Management:...


  • St Louis, Missouri, United States Gutierrez Insurance Agency Full time

    Job Opportunity at Gutierrez Insurance AgencyJob Summary:We are seeking a highly motivated and self-driven Life Insurance Sales Agent to join our team at Gutierrez Insurance Agency. As a Life Insurance Sales Agent, you will be responsible for providing exceptional customer service, building relationships with clients, and selling life insurance policies that...


  • St Louis, Missouri, United States Gutierrez Insurance Agency Full time

    Job OverviewWe are seeking a highly motivated and self-driven Life Insurance Sales Agent to join our team at Gutierrez Insurance Agency. As a Life Insurance Sales Agent, you will be responsible for providing exceptional customer service and building strong relationships with clients to understand their unique needs and preferences.Key ResponsibilitiesUtilize...


  • St Louis, Missouri, United States Travelers Insurance Full time

    Underwriting Professional Development InternshipAt Travelers Insurance, we're committed to delivering exceptional products and services to our customers. As a key member of our team, you'll play a critical role in evaluating risk and determining insurance product pricing.Key Responsibilities:Assist in evaluating the acceptability of risk and determining...