Housing Eligibility Specialist

3 days ago


Los Angeles, California, United States Oakland Housing Authority Full time
Job Summary

We are seeking a highly skilled Housing Eligibility Specialist to join our team at the Oakland Housing Authority. As a key member of our staff, you will be responsible for interviewing applicants for housing assistance and determining their eligibility for our programs.

Key Responsibilities
  • Interview and pre-screen applicants to determine their eligibility for housing assistance
  • Evaluate data from home visits, field investigations, and previous landlords to assess applicants' housing history
  • Collect and analyze data from applicants with complex or difficult situations to make eligibility determinations
  • Prepare housing vouchers and submit recommendations to management
  • Explain policies affecting eligibility determinations and waiting list status to applicants
  • Interface with residents, clients, and other employees to answer inquiries and resolve problems
  • Prepare production reports and compose correspondence
  • Train and supervise staff, and act as lead personnel as needed
Requirements
  • Graduation from high school and completion of 24 semester hours of general education college training
  • Two years of full-time paid experience performing responsible work requiring exposure to public contact and interpretation and application of laws, rules, and procedures
  • Possession of a valid California driver's license and an insurable driving record
Preferred Qualifications
  • Bilingual skills in ASL, Mandarin, Cantonese, Vietnamese, and/or Spanish
What We Offer
  • A competitive fringe benefit program, including sick leave, vacation leave, and paid holidays
  • Participation in the Public Employees' Retirement System (PERS) and Social Security
  • Competitive health, dental, and vision insurance
  • Group life insurance
  • A management benefit package allowance and five days of administrative leave per year

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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