Warranty Department Customer Support Specialist

4 days ago


Atlanta, Georgia, United States D.R. Horton Full time

We are seeking a skilled Warranty Department Customer Support Specialist to provide top-notch customer service to homeowners. As a key representative of our company, you will interact with customers through various channels, addressing their concerns, and resolving issues promptly and professionally.

This is a fantastic opportunity to work with a Fortune 500 company like D.R. Horton, Inc., which offers a wide range of benefits, including a salary range of $50,000 - $70,000 per year, depending on location and experience. In addition to a competitive compensation package, you will enjoy comprehensive benefits, including medical, vision, and dental insurance, 401(k) plan, employee stock purchase plan, flex spending accounts, life insurance, and paid time off.

Key responsibilities include:

  • Responding to customer inquiries and resolving issues via phone, email, or other channels
  • Processing warranty repair requests and service reports
  • Coordinating with field personnel and other stakeholders to resolve customer complaints

A successful candidate will have a high school diploma or equivalent, one to two years of related experience, and excellent communication and problem-solving skills.



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