Health Department Support Specialist

4 days ago


Atlanta, Georgia, United States Georgia Department of Public Health Full time
About the Job

We are looking for a dedicated and results-driven individual to fill the position of Customer Service Representative. The successful candidate will have excellent communication skills, a strong attention to detail, and the ability to work well under pressure.

Key Responsibilities
  1. Providing administrative support to the Customer Service Supervisor, including composing and processing documents, relaying and resolving routine inquiries, and maintaining records.
  2. Scheduling appointments, answering phone calls, and confirming appointments with clients.
  3. Maintaining patient confidentiality and adhering to HIPAA regulations.
  4. Facilitating the day-to-day operations of the Macon-Bibb County Health Department, including data entry and record-keeping.
What We Offer
  • A competitive salary range of $33,042.45 - $42,703.38 per annum, based on location and experience.
  • A comprehensive benefits package, including health insurance, retirement plan, deferred compensation, paid holidays, vacation, and sick leave.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
Requirements
  • A high school diploma or equivalent, or completion of 90 quarter hours at an accredited college or university.
  • One year of experience in a customer service setting communicating information.
  • Excellent oral and written communication skills, with the ability to work effectively in a team environment.
  • Strong computer and internet skills, with proficiency in MS Office Suite (Word, PowerPoint, Excel, Outlook).


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