Customer Experience Advocate
7 days ago
About Vivint
Vivint is a leading smart home company dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are.
Job Summary
We are seeking a highly motivated and customer-focused Field Service Technician to join our team. As a Field Service Technician, you will provide expert-level installation and services of cutting-edge technology to our customers.
Key Responsibilities
- Install and configure smart home technology systems
- Provide exceptional customer service and support
- Maximize earning potential through service and installation appointments
- Act with honesty and integrity to offer customers peace of mind
Requirements
- Exceptional customer service skills
- Sales experience in a related field
- Field technician experience in a related field
- Clean driving record and valid license
- Ability to work independently and as part of a team
Physical Demands
- Lift and carry up to 45 lbs.
- Climb ladders up to 14 feet
- Work in attics and other limited-space areas
- Bend, kneel, crouch, and stand for extended periods
Compensation and Benefits
We offer a competitive hourly base pay, uncapped commission, and a comprehensive benefits package, including medical, dental, vision, life, and 401(k) coverage.
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