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IT Project Manager for ServiceNow Solutions

2 months ago


Boston, Massachusetts, United States Raag Solutions Full time

Key Qualifications and Expertise

  • 5-8 years of hands-on experience in Project Management, particularly with ServiceNow, Amazon Connect, or Helpdesk operations and initiatives.
  • PMP certification is required.
  • Exceptional verbal, written, and listening communication skills.
  • Proven ability to effectively engage with business subject matter experts, technology partners, and internal staff through various communication channels.
  • Strong leadership and collaboration skills, fostering and maintaining productive relationships.
  • A proactive learner who embraces change and adapts swiftly to new challenges.
  • Experience in the financial sector or related industries is advantageous.
  • Familiarity with incident management and program tracking tools such as ServiceNow and Jira is a plus.