Senior ServiceNow Developer

20 hours ago


Boston, Massachusetts, United States Wellington Insurance Group Full time
About the Role

The Identity and Access Governance (IAG) program is currently undergoing a transformation, with a focus on centralizing Wellington Management's access controls through a centralized toolset. As a key member of the IAG team, you will play a critical role in leading the development and implementation of the IAG User Interface in ServiceNow.

The program has four distinct focus areas in 2024:

  • Replacement of the IAG User Interface for requesting and approving access
  • Transforming Access Control Management Control Processes
  • Migration from legacy IAG tools to new IAG Tools
  • Establishing compliance reporting to enable the business to remediate their own areas of non-compliance

Key Responsibilities:

  • Lead developer of the IAG User Interface in ServiceNow
  • Design and implement new requirements, enhancements to existing functionality, and custom workflows as the IAG Solution matures over time
  • Partner with the IAG team to understand changes in IAG Software/APIs that may impact the ServiceNow Front End
  • Maintain accurate and up-to-date design playbooks, update sets, operating procedures, training material for IAG Administrators in ServiceNow

Requirements:

  • Strong ServiceNow hands-on development experience
  • Experience on ServiceNow applications like Employee Service Centre (ESC), Service Portal, IT Service Management (ITSM), Integration HUB, and Automation Testing Framework (ATF)
  • 5+ years of combined experience on ServiceNow software development
  • Demonstrated experience in Service Portal development, ESC, Service Catalog development, REST-based integrations with external tools, and Remote tables-based architecture
  • Integration skills: ServiceNow is integrated with various systems and tools; candidates should have extensive experience at integrating ServiceNow with other programs, web services, databases, and APIs
  • PowerShell skills to support and extend the integrations with AD, CyberArk, and HashiVault
  • Automated testing: build automated test patterns to ensure solutions hosted in ServiceNow do not break with ServiceNow or Integrated Vendor upgrades
  • Problem-solving abilities: skilled to manage the development and implementation of complex business requirements and troubleshoot/resolve issues in a timely manner

Preferred Qualifications:

  • Experience in working in Financial Services Organizations and Cyber Security Teams
  • Experience working with Snowflake or other data repositories and reporting tools
  • ITIL Knowledge: familiarity with ITIL (Information Technology Infrastructure Library) processes is advantageous

What We Offer:

  • A competitive salary range of $100,000 to $150,000
  • A comprehensive and high-value benefit package
  • A flexible work environment that enables employees to thrive personally and professionally

About Wellington Management:

Wellington Management is one of the world's largest independent investment management firms, serving as a trusted adviser to clients in over 60 countries. Our innovative investment solutions are built on the strength of proprietary, independent research and span nearly all segments of the global capital markets.



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