Insurance Customer Service Representative

6 days ago


Port Jefferson Station, New York, United States Stephanie Sgroi - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will play a vital role in promoting State Farm's premier insurance and financial service products to our customers.

Responsibilities
  • Customer Engagement: Forge lasting relationships with customers, providing exceptional service and support to ensure their continued satisfaction.
  • Product Expertise: Employ a customer-centric approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
  • Business Growth: Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
Benefits
  • Competitive Compensation: Hourly pay plus commission/bonus
  • Health and Wellness: Health benefits
  • Work-Life Balance: Paid time off (vacation and personal/sick days)
  • Professional Development: Opportunities for career advancement within our agency
  • Supportive Environment: Collaborative team environment with a focus on customer satisfaction
Requirements
  • Customer Focus: Genuine interest in marketing products and services that align with customer needs and preferences.
  • Communication Skills: Exceptional communication skills across all channels - written, verbal, and attentive listening.
  • Problem-Solving: Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Technical Skills: Proficiency in learning and navigating computer functions efficiently.
  • Teamwork: Collaborative spirit, thriving in a dynamic team environment.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. We look forward to reviewing your application and discussing how you can contribute to our team's success.



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