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Chief Information Technology Officer

2 months ago

Bethel, Alaska, United States Yukon-Kuskokwim Health Corporation Full time

Company Overview:

The Yukon-Kuskokwim Health Corporation (YKHC) is committed to delivering healthcare services to the Yup'ik Eskimo Native community in Southwestern Alaska. With a mission to enhance the health of Alaska Natives, YKHC manages a hospital in Bethel and operates 50 clinics throughout the YK Delta region. The organization is focused on improving healthcare delivery and operational processes, striving for excellence in customer service and product quality.

Role Summary:

As an integral part of the IT department at YKHC, you will report directly to the Chief Information Officer and be instrumental in aligning essential IT functions with the strategic objectives of the organization. Your primary responsibilities will include delivering innovative technological solutions, ensuring a secure IT environment, and streamlining business processes to further YKHC's mission.

  • Oversee IT operations to fulfill YKHC's vision of outstanding health services for Alaska Natives.
  • Foster a customer-focused culture and guarantee the provision of high-quality services and products.
  • Work in partnership with external vendors to enhance key technologies and service delivery.
  • Set performance metrics and service level agreements to drive continuous enhancement.
  • Lead technical teams in the introduction of new products/services to improve healthcare delivery.

Qualifications:

  • Education: Bachelor's degree in business, computer science, or a related discipline.
  • Experience:
    • Non-Supervisory - 5 years of IT management experience in a healthcare setting.
    • Supervisory - 5 years of experience as an IT manager.
  • Certifications: ITIL, Cisco, and Microsoft certifications are preferred.
  • Skills:
    • Expertise in a variety of software and hardware systems.
    • Familiarity with IT Infrastructure Library (ITIL) best practices.
    • Strong background in customer service, relationship management, and HIPAA compliance.
    • Excellent leadership, communication, and decision-making abilities.
    • Capability to prioritize tasks, develop strategic IT plans, and collaborate effectively.

Compensation and Benefits:

  • Paid time off, holidays, and comprehensive healthcare benefits.
  • Life and Disability Insurance, Flexible Spending Account options.
  • Retirement plans and access to an Employee Wellness Center.

At YKHC, we embrace diversity and apply Indigenous preferences in our hiring practices. Background checks are performed to ensure the safety and satisfaction of our customers.

We are dedicated to achieving exceptional health outcomes together.