Front Desk Coordinator

3 days ago


Bethel, Alaska, United States MSCCN Full time

Job Summary: We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at MSCCN. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and supporting the Behavioral Health Department.

Key Responsibilities:

  • Provide administrative support to the Behavioral Health Department, including scheduling appointments, managing patient records, and preparing correspondence.
  • Answer and direct phone calls, respond to inquiries, and refer to the appropriate person or department as needed.
  • Manage the front desk, including receiving patients, processing co-pays, and providing general information about the clinic.
  • Assist with administrative tasks, such as preparing outgoing mail, duplicating and distributing materials, and operating office equipment.
  • Develop and maintain office forms and procedures to ensure efficient and effective operations.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic computer skills and proficiency in Microsoft Office.


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