Event Coordination Specialist
2 weeks ago
Key Responsibilities:
Ensure exceptional customer service for both internal stakeholders and external clients consistently. Aim to create a
memorable experience for event planners and participants, fostering opportunities for repeat and referral business.
Respond promptly and professionally to all inquiries from internal teams and external clients, providing clear
and concise communication that reflects the values of Concord Hospitality across all communication channels.
Exhibit outstanding time management, self-motivation, and organizational skills with a strong attention to detail.
Prepare for and engage in all necessary internal meetings, conference calls, reporting, planning, and other
communications pertinent to this role. Additionally, prepare for and participate in client site visits, tasting sessions, pre- and
post-event planning meetings, networking opportunities, and other client-focused gatherings.
Efficiently oversee and manage all elements of the pre-event, event, and post-event processes: Track,
detail, and communicate the specifics of each assigned event and group, including but not limited to room
allocations, meeting venues, special arrangements, group history, and other essential reports, deadlines, contract
terms, group summaries, event orders, billing details, and other critical components of events.
Benefits:
We provide competitive compensation.
Full-time team members are eligible for a comprehensive benefits package, which includes medical/dental/vision coverage, life insurance, short-term and long-term disability options, 401K plans, tuition assistance, discounted accommodations at Concord-managed properties, along with training & development and career advancement opportunities.
Why Choose Concord?
Concord Hospitality is committed to investing in its team members by offering training and development opportunities at all levels, from interns to executive leaders. Our "Associate First" culture promotes and nurtures personal growth both within the workplace and beyond.
Our team members are the foundation of our company, and we take pride in recognizing their hard work, dedication, and commitment to excellence.
We prioritize work-life balance, diversity, and our commitment to delivering the highest quality customer service and accommodations in every market we serve.
Concord's Core Values:
Quality, Integrity, Community, Profitability, and FUN. Our team members express this best with our national company cheer heard throughout North America
"We Are Concord". We advocate for diversity and inclusion through our mission to be a "Great Place to Work for All."
Qualifications:
Exhibit punctuality, reliability, and flexibility with scheduling in accordance with business requirements.
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