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Office Coordinator

2 months ago

Wilmington, North Carolina, United States A-STAFFING, INC. Full time
Job Summary

We are seeking a highly organized and detail-oriented Office Clerk to join our team at A-STAFFING, INC. as a key member of our administrative staff.

Key Responsibilities
  • Provide administrative support to ensure the efficient operation of our branch office.
  • Perform a range of general and specific office/clerical tasks, including data entry, customer record maintenance, mail sorting and distribution, and filing.
  • Provide general office support, with duties varying from day to day.
  • Ensure offices run efficiently and provide excellent service to clients and customers.
  • Process Sales Orders and/or Purchase Orders using Oracle.
  • Review sales or purchase orders and ensure that orders are processed through the order processing system without issues.
  • Use the customer inquiry function for accounts receivable (A/R) questions and reply to customers or sales reps.
  • Process checks and cash received from customers.
  • Prepare payment orders for invoices from vendors and suppliers.
  • Check inventory to determine the availability of requested merchandise.
  • File documents according to company standard operation procedure (SOP) and able to retrieve it upon sales or customers request.
  • Supports office staff, sales, and warehouse and acts as an assistant on various tasks.
  • Organize delivery and receiving related documents and maintain logs.
  • Have effective communication with sales associates, warehouse, and office personnel.
  • Receive calls, takes and relay messages, and respond to requests for information: Provide information to direct the caller to the appropriate individual.
  • Provide excellent service to customers and suppliers by communicating to expedite the resolution of problems/complaints with Corporate Finance whenever necessary.
  • Assist with the quarterly physical inventory (PI) which may be conducted during weekends.
  • Understand PI processes and be able to enter data without errors.
  • Understand and follow company SOPs and know how to find necessary SOPs when needed.
  • Reception duties include greeting and announcing visitors, accepting deliveries, etc.
  • Perform other related duties as required.
Benefits
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Life & accident insurance
  • Pet Insurance
  • 401(k) with company matching
  • 19 days of paid time off
  • Wellness program and EAP assistance
  • and much more
  • Most benefits require employee contribution