Field Service Engineer
4 weeks ago
SCIEX is seeking a highly skilled Field Service Engineer to maintain, install, and repair our cutting-edge mass spectrometry and capillary electrophoresis instruments at customer sites. As a key member of our Field Technical Service organization, you will work independently to resolve customer and technical issues, mentor less experienced staff, and provide exceptional service to our strategic accounts.
Key Responsibilities- Perform high-quality installation, repair, and maintenance on mass spectrometers, HPLC, and capillary electrophoresis instrumentation with a solid understanding of SCIEX products and competitive technologies.
- Complete administrative duties, including logging service activities, expense reporting, and inventory management.
- Ensure customer satisfaction at strategic accounts through prompt and professional service.
- Associate's degree or Bachelor's degree in Life Sciences, Chemistry, Engineering, or equivalent experience.
- Minimum of 2 years of experience servicing life science medical devices.
- This position requires driving travel, which may include up to 10% overnight stays.
- Must have a valid driver's license with an acceptable driving record.
- Ability to regularly lift, move, slide, raise, and/or place up to 50lbs.
- Ability to troubleshoot and follow problem-solving procedures.
- Experience with electrical and electromechanical technology and adherence to safety protocols.
- Prior experience using and/or servicing mass spectrometry or scientific instrumentation is beneficial.
SCIEX offers a comprehensive benefits package, including health care, paid time off, and opportunities for professional growth and development. We are committed to designing a better, more sustainable workforce and recognize the benefits of flexible, remote working arrangements. This position is eligible for a remote work arrangement, and additional information will be provided by your interview team.
At SCIEX, we believe in accelerating the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges and architect solutions that bring the power of science to life.
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