Field Service Engineer

3 weeks ago


Boston, Massachusetts, United States TTG Imaging Solutions LLC Full time
Job Title: Field Service Engineer - Imaging Equipment Specialist

Job Summary:

We are seeking a highly skilled Field Service Engineer to join our team at TTG Imaging Solutions LLC. As a Field Service Engineer, you will be responsible for installing, maintaining, and repairing imaging equipment at various customer sites. Your expertise in mechanics, electronics, optics, computers, and products will be essential in ensuring the smooth operation of our equipment.

Key Responsibilities:

* Install, maintain, and repair imaging equipment, including PET, PET/CT, CT, SPECT, and SPECT/CT systems
* Provide superior customer service and support to ensure contract stability and continued success
* Effectively communicate with customers, team members, and management to provide timely and accurate information
* Respond to service issues in a timely manner and provide on-site support that meets customer contract terms and demands
* Manage and prioritize work to satisfy internal and external customer demands

Requirements:

* Associate Degree in electronics or engineering discipline, and/or military equivalent training
* 2+ years of experience with molecular imaging equipment: PET, PET/CT, CT, SPECT, and SPECT/CT
* Valid driver's license
* Strong customer service and communication skills
* Proficient with Cloud IOS, Microsoft Word, Excel, and CRM
* Expert level experience with standard and metric tools

Working Conditions:

* Work is performed at hospitals, clinics, and physician offices
* Employee must be able to work in confined areas
* Drive to and from facilities in all weather situations
* Travel may be extensive
* Schedule may be unpredictable

Occupational Exposure:

* Work environment may involve exposure to potentially dangerous materials and situations that require following extensive safety precautions
* Performance of job duties has a reasonably anticipated risk of occupational exposure to blood-borne pathogens or other infectious materials that require following extensive safety precautions

EOE:

TTG Imaging Solutions LLC is an equal opportunity employer.

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