Client Service Manager
2 weeks ago
GGB - Global is seeking a highly skilled Client Service Manager to join our team. As a key member of our global brokerage team, you will be responsible for delivering exceptional service to our clients and driving business growth.
Key Responsibilities- Manage a portfolio of client accounts to ensure high-quality service and efficient account management.
- Develop and maintain strong relationships with clients to identify and capitalize on new business opportunities.
- Collaborate with internal teams to ensure seamless delivery of services and solutions to clients.
- Monitor and analyze client satisfaction and retention metrics to inform business decisions.
- Bachelor's degree in a related field or equivalent experience.
- 3+ years of client service and/or claims management experience.
- Producer's License.
- Ability to travel up to 25% of the time.
- Proficiency in Microsoft Office.
- Previous insurance knowledge and experience managing client relationships.
- Solid financial acumen.
GGB - Global offers a competitive salary, great teams, and exciting career opportunities. Our benefits package includes medical/dental/vision plans, life and accident insurance, 401(K) and Roth options, tax-advantaged accounts, educational expense reimbursement, paid parental leave, and more.
Our Commitment to Inclusion and DiversityGGB - Global is committed to creating an inclusive and diverse work environment. We believe that all persons are entitled to equal employment opportunity and prohibit any form of discrimination based on protected characteristics.
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