Technical Support Specialist
4 days ago
Are you passionate about delivering exceptional technical support and ensuring seamless IT operations? We're seeking a skilled Technical Support Specialist to join our team at ITAC Solutions.
Key Responsibilities:- Respond to technical support queries via email, phone, and in-person
- Troubleshoot hardware and software issues and escalate as needed
- Maintain desktop equipment and anticipate potential issues
- Assist with IT projects and system upgrades to improve infrastructure
- Provide on-call support on weekends and holidays as part of a rotation
- 2+ years of experience with Microsoft Office 365, Active Directory, Intune, etc
- 2+ years of troubleshooting desktop computers, laptops, and mobile devices
- Strong organizational skills and the ability to work under pressure
- Flexible working hours with weekend support on rotation
- Gain exposure to a range of software, including Microsoft Office 365, Intune, and more
- Competitive compensation package
At ITAC Solutions, we're committed to delivering exceptional IT services and support. If you're a motivated and skilled technical professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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