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IT Support Specialist

2 months ago

Birmingham, Alabama, United States Alabama Public Television Full time

Job Summary

We are seeking a highly motivated and detail-oriented IT Support Specialist to join our team at Alabama Public Television. As an IT Support Specialist, you will play a critical role in providing technical assistance to our staff and ensuring the smooth operation of our IT systems.

Key Responsibilities

  • Technical Support: Provide technical assistance to staff members with IT-related issues, including troubleshooting, resolving hardware and software problems, and configuring computer systems.
  • System Maintenance: Perform routine maintenance tasks to ensure the stability and security of our IT systems, including updating software, monitoring system performance, and implementing security patches.
  • Documentation: Maintain accurate and up-to-date documentation of IT systems, including user manuals, technical guides, and system configurations.
  • Collaboration: Work closely with other departments to identify and resolve technical issues, and to implement new technologies and systems.

Requirements

  • Education: Currently pursuing a degree in Computer Science or a related field.
  • Skills: Strong technical skills, including proficiency in Microsoft products, troubleshooting, and system maintenance.
  • Experience: Previous experience in a technical support role, preferably in a business or educational setting.
  • Soft Skills: Excellent communication and problem-solving skills, with the ability to work independently and as part of a team.

What We Offer

  • Opportunity to work with a dynamic team: Join our team and contribute to the success of Alabama Public Television.
  • Professional development: Gain valuable experience and skills in a fast-paced technical environment.
  • Flexible scheduling: We offer flexible scheduling to accommodate your academic schedule.