Senior Customer Relations Specialist, Retail Banking

2 weeks ago


Downey, California, United States HomeStreet Full time
Position Overview

This role focuses on the development, maintenance, and growth of both new and existing customer connections. The Senior Customer Relations Specialist is dedicated to delivering outstanding customer support by ensuring a seamless customer journey.

Key Responsibilities
  • Manage and enhance customer relationships to foster loyalty and satisfaction.
  • Provide top-tier service by addressing customer inquiries and resolving issues effectively.
  • Support the acquisition of new clients while nurturing existing accounts.
Qualifications

The ideal candidate will possess a strong background in customer service within the banking industry, demonstrating exceptional communication skills and a commitment to enhancing the customer experience.



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