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Senior Customer Support Specialist, Retail Banking

2 months ago

Downey, California, United States HomeStreet Full time
Position Overview

This role is pivotal in fostering, maintaining, and enhancing relationships with both new and existing clients. The Senior Customer Support Specialist is dedicated to delivering outstanding service by ensuring a seamless customer journey.

Key Responsibilities
  • Develop and nurture customer relationships to drive satisfaction and loyalty.
  • Manage customer inquiries and provide tailored solutions to meet their needs.
  • Collaborate with team members to enhance service delivery and customer experience.
Qualifications

The ideal candidate will possess strong communication skills, a commitment to excellence in customer service, and the ability to work effectively in a team-oriented environment.