Multimedia Systems Technician

2 weeks ago


Greenville, South Carolina, United States Bob Jones University Full time
POSITION SUMMARY: The Multimedia Systems Technician will oversee the setup and upkeep of audio-visual systems across the campus. This role includes configuring network settings on devices and preparing them for operational use. The technician will also be responsible for developing documentation and providing training to users. This position requires a balance of technical work and hands-on installation tasks. The ideal candidate is tech-savvy, a critical thinker, and a problem-solver. This role is particularly suited for individuals interested in pursuing CTS certification. Opportunities may arise to attend industry conferences, training sessions, and workshops in various locations.

PRINCIPAL DUTIES AND RESPONSIBILITIES:
  • Set up, troubleshoot, and maintain classroom projectors, televisions, security cameras, digital signage, and UPS systems.
  • Manage and maintain Extron control systems and digital signal processors (DSPs).
  • Oversee the configuration and maintenance of the Extron GVE Database.
  • Administer camera network video recorders (NVRs) and establish new user accounts.
  • Support the configuration and maintenance of wireless screen sharing solutions (Mersive Solstice and ScreenBeam).
  • Facilitate the setup and maintenance of video conferencing systems (Zoom and Teams rooms).
  • Assist with the installation of audio-visual and low-voltage cabling as required.
  • Develop and maintain comprehensive documentation and records.
  • Enhance technical skills through ongoing formal and self-directed training.
  • Occasionally supervise a team of student workers to accomplish assigned tasks.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
  • Excellent communication and customer service abilities.
  • Willingness to learn and adapt to new technologies.
  • Capability to troubleshoot complex technical systems.
  • Commitment to seeing projects through to completion.
  • Dependable individual with a strong sense of loyalty and integrity.
  • Strong analytical and problem-solving skills.
  • Proficient in Microsoft Word, Excel, and PowerPoint.
  • Availability for on-call duties during off-hours.
  • Detail-oriented with a focus on executing tasks thoroughly.
  • Proficient in Microsoft Office Suite.


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