AV Systems Technician

2 weeks ago


Greenville, South Carolina, United States Bob Jones University Full time

POSITION OVERVIEW:

The AV Systems Technician will oversee the setup and upkeep of audio-visual equipment across the institution. This role encompasses the configuration of network settings on devices and preparing them for operational use.

The individual in this position will also be tasked with developing instructional materials and offering training sessions for users. The role is a blend of technical work and hands-on installation or field activities. The ideal candidate is tech-savvy, possesses strong problem-solving skills, and is capable of innovative thinking. This position is particularly suitable for those interested in pursuing certification in the field. Opportunities may arise to participate in industry conferences, training sessions, and workshops in various locations.

KEY RESPONSIBILITIES:
1. Configure, troubleshoot, and maintain classroom projectors, televisions, security cameras, and digital signage systems.
2. Manage and maintain Extron control systems and digital signal processors (DSPs).
3. Set up, troubleshoot, and maintain the Extron GVE Database.
4. Configure, troubleshoot, and maintain network video recorders (NVRs) and establish new user accounts.
5. Oversee the configuration, troubleshooting, and maintenance of wireless screen sharing technologies (such as Mersive Solstice and ScreenBeam).
6. Manage video conferencing systems (including Zoom and Teams rooms) for optimal performance.
7. Assist with the installation of audio-visual and low-voltage cabling as required.
8. Create and maintain comprehensive documentation and records of systems and processes.
9. Maintain technical expertise through ongoing formal and self-directed training.
10. Occasionally supervise a team of student workers to accomplish assigned tasks.

ESSENTIAL SKILLS AND QUALIFICATIONS:
- Excellent communication and customer service abilities.
- Strong aptitude for learning new technologies.
- Proficient troubleshooting skills for technical systems.
- Commitment to seeing projects through to completion.
- A dedicated individual with a strong sense of loyalty and integrity.
- Good analytical capabilities.
- Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.
- Availability for on-call support during non-standard hours.
- Detail-oriented with a focus on executing tasks thoroughly and accurately.

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