Loan Operations Specialist
2 weeks ago
Loan Operations Specialist (Hybrid)
- Contract Duration: 6 months
Key Responsibilities
- The Loan Operations Specialist is responsible for executing intricate or non-standard administrative functions, applying considerable judgment and discretion in carrying out duties typically in support of a specific unit or team within Loan Operations.
- Tasks are performed autonomously with minimal oversight; responsibilities may encompass research, managing incoming correspondence, customer service interactions, and liaising with external agencies; delivering information and procedural guidance to less experienced personnel.
- Conducts investigations on questionable items and communicates findings to relevant parties to mitigate fraudulent activities.
- Records transactions in the general ledger pertaining to documentation and information processed.
- Reviews and authorizes general ledger entries and/or invoices for precision and thoroughness.
- Contributes insights and support to management in formulating and sustaining a budget.
- Identifies, audits, investigates, and resolves discrepancies within the department.
- Evaluates work and imparts information and procedural knowledge to junior staff.
- Provides primary leadership within a unit or team in Loan Operations, including input on performance management, coaching, and mentoring team members.
- Addresses the most intricate inquiries and challenges from customers and internal departments; researches information to deliver responses and solutions.
- Engages with customers to clarify issues impacting their accounts.
- The Loan Operations Specialist follows up with branches and other departments to address discrepancies and customer concerns.
Essential Qualifications
- Familiarity with Loan Operations policies and procedures as well as relevant agency regulations.
- Demonstrated attention to detail and the capacity to prioritize tasks to achieve unit goals.
- Proficient computer skills and familiarity with standard PC applications.
- Exceptional interpersonal abilities, alongside strong written and verbal communication skills.
- Must possess robust analytical and administrative skills.
Preferred Qualifications
- Proven capability to guide others, clarify complex policies and procedures, and promote knowledge-sharing within the team.
Benefits
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
About GTT, LLC
GTT, LLC is a subsidiary of Chenega Corporation, generating over $1.3 billion in revenue with a workforce of 5,800 employees. We specialize in Total Talent Solutions, global staffing, SOW, RPO, Direct Sourcing, and Global Payroll, with operational offices across the US, Canada, and India. GTT Digital, based in Toronto, focuses on delivering high-tech digital and banking talent to some of the largest financial institutions in the nation. With over 22 years of leadership in the staffing industry, we have established ourselves as one of the foremost staffing firms in the New England region, collaborating with Fortune 500 clients and leveraging advanced, technology-driven recruiting methodologies.
As a Native American-owned, economically disadvantaged corporation, we prioritize diverse and inclusive workplaces. Our clients and partners include some of the most successful and innovative organizations globally, spanning Fortune 500 banking, insurance, and financial services firms, as well as leading life sciences, biotech, utility, and retail companies, along with prestigious Ivy League educational institutions.
Explore the array of opportunities available on our career page for a chance to advance your career.
Awards
- SIA's Fastest Growing Staffing Firm: 2023 and 2015
- SIA's Best Staffing Firm to Work For
- Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015
- Randstad Preferred Supplier
- TechServe Alliance Excellence Award: 2019
- NH Business Magazine's Fast 5 Fastest Growing Companies
- Ernst & Young Entrepreneur of the Year Finalist: 2015
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