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Café Operations Manager
2 months ago
PANERA CAFE MANAGER
Benefits of Working at Panera:
Competitive compensation Eligibility for quarterly bonuses Complimentary meals during shifts Opportunities for career advancement Paid time off and holidays for full-time employees Comprehensive medical, dental, vision, life insurance, and 401(k) with matching contributions availableAre you enthusiastic, driven, and dedicated? Ready to take on a challenge? If so, you will excel on our team.
Our Managers make every shift exceptional.
As a Team Manager at Panera, you play a crucial role in the success of your bakery-café. You manage a variety of responsibilities to ensure that both customers and team members have a positive experience. Our Team Managers guarantee that every shift is successful by developing our staff, overseeing team performance, and fostering a warm, inclusive, and authentic Panera team culture. Reporting directly to the General Manager or Operating Partner, each Team Manager oversees different aspects of the bakery-café, from food cost management to drive-thru, delivery, or catering operations.
Responsibilities of a Manager at Panera include:
Cultivating a culture of Warmth, Belonging, Growth, and Trust. Acting as an ambassador for our Guiding Values and Behaviors: Warmth for guests: Creating smiles Bold thoughts, brave actions: Learning, evolving, and taking risks Ownership: Finding solutions and taking initiative Team success: Collaborating and achieving together Inspiration and celebration: Enjoying and recognizing success Respect: Valuing the best in others Delivering extraordinary guest experiences. Ensure every customer is delighted by the quality of our food, service, staff, and safety protocols. Build meaningful relationships that foster long-term, loyal customers. Supporting the growth and success of your bakery-café. Motivate and coach your team to surpass your bakery-café's objectives—for sales, service speed, order accuracy, and café health. Train your team on food safety standards and ensure compliance. Leading, managing, and developing your associates. Recruit and onboard new team members and provide ongoing training and development, including constructive feedback as necessary. Keep your team motivated and engaged. Recognize and celebrate individual and team accomplishments.This opportunity is ideal for you if:
You are warm, inclusive, trustworthy, and capable of developing others. You thrive in the dynamic environment of the hospitality industry. You desire to lead a fun, energetic team that works hard and enjoys each other's company. You can work flexible hours, including evenings and weekends. You are committed to health and food safety standards. You want to positively impact your customers and community. You meet these qualifications: Proven ability to direct, motivate, coach, and develop others in a fast-paced setting; demonstrated ability to manage successful shifts; 1+ year(s) of restaurant management experience preferred; ServSafe certification (or willingness to obtain); at least 18 years of age; must consent to a background check.Growth opportunities at Panera:
A Path to Success: Many of our retail managers began as hourly associates. If your goal is to become an Assistant General Manager or General Manager, we will support your journey. Skills and Training: Every day at Panera, we help enhance your skills and prepare you for a successful career—whatever your aspirations may be. Nationwide Opportunities: We open approximately 100 new cafes each year—providing ample chances for advancement. At Panera, every day begins with a fresh batch of bread and endless possibilities.
