Guest Services Ambassador

1 day ago


New Smyrna Beach, Florida, United States ZEALANDIA HOLDING COMPANY Full time
About the Role

We are seeking a highly motivated and customer-focused Guest Services Representative to join our team at Zealandia Holding Company. As a Guest Services Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all visitors.

Key Responsibilities
  • Guest Service Delivery: Provide warm and welcoming service to all guests, ensuring their needs are met and exceeded.
  • Communication: Communicate effectively with guests, colleagues, and management to ensure seamless service delivery.
  • Problem Resolution: Anticipate and resolve guest issues promptly and professionally.
  • Team Collaboration: Work closely with other departments to ensure a cohesive and efficient service delivery.
  • Administrative Tasks: Complete administrative tasks, such as shift checklists and cash handling, accurately and efficiently.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Customer service experience preferred, but not required.
  • Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and a strong commitment to providing exceptional customer service.
What We Offer

As a Guest Services Representative with Zealandia Holding Company, you will have the opportunity to work in a dynamic and supportive environment, with opportunities for growth and development. We offer a competitive salary and benefits package, as well as a comprehensive training program to ensure your success in the role.



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