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Housekeeping Ambassador

2 months ago

Miami Beach, Florida, United States Kimpton Hotel Full time

About the Role:

We're seeking a highly skilled and detail-oriented Housekeeping Ambassador to join our team at Kimpton Hotel. As a key member of our housekeeping team, you will be responsible for ensuring that our guest rooms and common areas are clean, comfortable, and inviting.

Key Responsibilities:

  • Clean and maintain guest rooms and common areas to the highest standards of cleanliness and quality.
  • Provide exceptional customer service to our guests, responding to their needs and requests in a timely and professional manner.
  • Restock linens, amenities, and supplies as needed to ensure that guest rooms are fully equipped and ready for occupancy.
  • Report any damage, hazards, or maintenance issues to the Executive Housekeeper or maintenance team.
  • Participate in ongoing training and development to improve your skills and knowledge in housekeeping and customer service.

Requirements:

  • High School Diploma or General Education Degree (GED) is preferred.
  • 1 year of experience in customer service or a similar role.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team.

About Us:

Kimpton Hotel is a boutique hotel chain that prides itself on its unique and personalized approach to hospitality. We're committed to creating a culture that reflects the diversity of our guests and employees, and we welcome and celebrate people of all backgrounds and perspectives.